Employee Relations Consultant

Mosaic Health•New York, NY

3d•Hybrid

About The Position

We are seeking an experienced Employee Relations Consultant to support a fair, consistent, and legally compliant workplace while fostering strong relationships between employees, leaders, and the organization. In this role, you will lead complex employee relations matters, provide expert guidance to managers, and support the development and implementation of policies and practices that promote an engaged, productive, and inclusive work environment. This position requires a trusted professional who brings sound judgment, strong analytical skills, and a commitment to cultivating a positive employee experience.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field; or equivalent experience
Proven experience in Employee Relations or a related HR specialty
Highly organized with strong attention to detail
Exceptional interpersonal skills and ability to build trust across all levels of the organization
Excellent verbal and written communication skills
Solution‑focused mindset with the ability to navigate ambiguity
Demonstrated ability to champion consistency and fairness across the organization

Nice To Haves

Strong knowledge of federal, state, and local employment laws and regulations
Experience in conflict resolution, mediation, and coaching leaders through complex situations
Demonstrated ability to handle sensitive and confidential information with discretion
Ability to analyze data, identify trends, and translate insights into actionable recommendations
Experience developing and implementing HR or ER policies and procedures
Strong problem‑solving, decision‑making, and critical‑thinking skills
Proficiency with G‑Suite (preferred), Microsoft Office Suite, or similar tools
SHRM‑CP/SCP or HRCI PHR/SPHR certification preferred

Responsibilities

Develop, interpret, and implement employee relations policies, procedures, and best practices
Provide expert consultation to managers and employees on ER issues, performance concerns, conflict resolution, and policy interpretation
Conduct thorough, timely, and objective investigations into employee complaints, grievances, and workplace concerns
Monitor ER trends and partner with leadership to recommend proactive strategies that reduce risk and improve workplace culture
Collaborate with HR, Legal, and Compliance partners to ensure alignment with employment laws, regulations, and organizational standards
Support leaders in administering corrective action, performance improvement plans, and other accountability processes
Administer and support Equal Employment Opportunity (EEO) and Affirmative Action (AA) programs
Analyze ER data, including exit interviews, case trends, and engagement insights to identify themes and recommend organizational improvements
Maintain accurate documentation and ensure confidentiality in all ER matters
Perform other related duties as assigned