Employee Housing Resident Advisor

Bear Valley Mountain Resort LLC•Bear Valley, CA

6d•Onsite

About The Position

The Resident Advisor (RA) facilitates the social, work and personal adjustment of international and domestic residents in our Employee Housing facility, Base Camp Lodge. The RA develops a sense of community among residents and serves as a positive role model to residents and peer staff members. The RA enforces the rules and policies of Bear Valley’s Housing agreement with the residents. The RA acts as a liaison between residents and Bear Valley administration team. This job description is intended as a summary of the primary responsibilities of and the qualifications for the position. The job description is not intended to be inclusive of all duties an individual in the position might be asked to perform or of all the qualifications that may be required now or in the future. We will not ask you to perform a task that is inherently unsafe or that you are not adequately trained to perform. When we do ask for your assistance with any job, we expect an enthusiastic and cooperative response.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Must be able to read and interpret tenant/landlord laws.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Must be reliable with response times and communication (call, text, and email).
You must be comfortable contacting local Sheriff Office in case of emergencies.
As RA you serve as a role model for other tenants and are responsible for setting a positive example by following all policies and demonstrating professional conduct.
Must be able to pass background check.

Responsibilities

Provide a warm welcome to new residents, showing them to their rooms, go over policies, etc.
Assist with move in/move out procedures, including key distribution and room inspections.
Schedule and lead weekly resident meeting – collaborate with HR team on important information to be shared, provide summary of meeting.
Be available to perform RA responsibilities, a minimum of 2 hours a day, 5 days a week to complete a 10-hr week. Other hours include “on-call” duties.
Be available to respond to all requests and emergencies during “on-call” shifts.
Options to work "dual-department" in a different position at the resort.
Collaborate with HR on behalf of the residents regarding issues of concern to the residents.
Provide housing information via electronic or in-house bulletin board.
Collaborate with HR Coordinator to design and implement experiences for residents that enhance the social, educational, community, and personal development of residents in Bear Valley.
Participate in disciplinary conferences and actions as required with administrative team.
Respond to all witnessed violations occurring within basecamp lodge. Prepare and submit the appropriate report to bear valley administrative team within 24 hours.
Work with HR Coordinator to create “cleaning teams” and split them up between tenants then proceed to make a weekly schedule advising them of their days and times, ensure cleaning tasks are being completed.
Perform cleaning tasks as needed, sweeping, mopping, vacuuming, taking out trash, cleaning dishes, toilets, and showers.
Stock supplies including toilet paper, paper towels, garbage bags and cleaning supplies. Notify HR when stock gets low.
Refill soap and paper towels.
Make sure garbage gets into the bins every Sunday.
Assist residents in adjustment to roommates and community living.
Perform monthly inspections of tenants’ rooms and common areas, ensuring all policies are being followed.
Shovel snow at main entrances to ensure tenants can safely enter the building.
Communicate with HR Coordinator regularly.
Must be organized, self-motivated, and present a professional appearance.
Other tasks and projects as assigned.
Monitor cleanliness and safety of common areas including lounges, kitchen, and hallways, bathrooms and showers.
Perform cleaning duties (e.g., wiping surfaces, emptying trash, spot-checking bathrooms).
Report maintenance issues or facility damage to appropriate staff promptly.
Encourage and model shared responsibility for cleanliness among residents.