Employee Health & Benefits Sr. Client Executive

Marsh McLennan•Ridgeland, MS

1d•Onsite

About The Position

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Employee Health & Benefits Sr. Client Executive at Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). Applicants must be within driving distance to the Ridgeland, MS office to be considered for this role and have the ability to commute to the office a minimum of three days per week. A day in the life. As a Sr. Client Executive you will: Ensure outstanding customer service is provided to clients, both directly and by other members of the production team Share responsibility for overall strategic management and focus of client engagement Communicate closely with Producers and act as key liaison with clients to assess needs and provide solutions Develop carrier and vendor relationships and participate in industry events (carrier functions, developmental & training events, etc.) to continue to grow as a professional within the industry. Prepare and participate in sales presentations, strategic assessments, RFP responses, open enrollment and other client related meetings. Design detailed analyses and presentations for prospect/client meetings Provide consultative and strategic planning for clients, under the direction of the Producer(s) Prepare, analyze and present report for clients, including quarterly reports (i.e., post renewal analysis, quarterly stewardships, and monthly aggregate reports), renewal analysis (including renewal negotiations, brainstorming for creative solutions, funding strategies, contribution strategies) and ACA reporting Review SPD’s and agreements/contracts for accuracy Handle any claim resolutions and plan administration problems Filing, file set-up, file maintenance in Agency Management and Imaging System

Requirements

Bachelor's Degree in a Relevant Field of Work or an Equivalent Combination of Education and Work-Related Experience.
10+ Years of Work-Related Experience with Demonstrated Proficiency in Multiple Disciplines/Processes Related to the position.
Strong interpersonal skills as well as the ability to problem solve are necessary.
Effective oral and written communication skills are required.
Business acumen and industry knowledge are required to interpret and discuss a client’s financials and state of the industry, as well as complex topics such as funding arrangements, pharmacy, reference-based pricing, new and emerging trends, vendor opportunities and compliance.
Must have a strong understanding of in-depth financial analysis (e.g., financial projections, renewal underwriting, plan value analysis, contribution strategy analysis, self-funded analysis, aggregate reports) and actuarial tools to prepare and present client deliverables.
Proficient with Microsoft Word, Excel, Power Point, and Outlook
Ability to learn Agency Management and Imaging Systems
A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability

Responsibilities

Ensure outstanding customer service is provided to clients, both directly and by other members of the production team
Share responsibility for overall strategic management and focus of client engagement
Communicate closely with Producers and act as key liaison with clients to assess needs and provide solutions
Develop carrier and vendor relationships and participate in industry events (carrier functions, developmental & training events, etc.) to continue to grow as a professional within the industry.
Prepare and participate in sales presentations, strategic assessments, RFP responses, open enrollment and other client related meetings.
Design detailed analyses and presentations for prospect/client meetings
Provide consultative and strategic planning for clients, under the direction of the Producer(s)
Prepare, analyze and present report for clients, including quarterly reports (i.e., post renewal analysis, quarterly stewardships, and monthly aggregate reports), renewal analysis (including renewal negotiations, brainstorming for creative solutions, funding strategies, contribution strategies) and ACA reporting
Review SPD’s and agreements/contracts for accuracy
Handle any claim resolutions and plan administration problems
Filing, file set-up, file maintenance in Agency Management and Imaging System