Employee Experience Intern

Neighborhood Healthcare•Escondido, CA

1d•$21

About The Position

The Employee Experience Summer Intern will participate in a structured, paid internship program at Neighborhood Healthcare designed to provide hands-on experience and professional development while supporting the organization’s mission of serving the community. In this role, the intern will serve as a bridge between administrative-level Employee Experience initiatives and the day-to-day experience of employees at clinic sites. The intern will help gather data, track how initiatives are implemented at the site level, and identify opportunities for improvement—particularly for newer employees and Gen Z team members. The intern will also help identify gaps and propose practical solutions to enhance employee morale, improve communication flow, and increase awareness of professional development opportunities across the organization. This is a full-time (40 hours per week), 8-week summer internship.

Requirements

Strong written and verbal communication skills
Comfort conducting interviews or focus groups
Interest in workplace culture, employee engagement, or organizational psychology
Ability to manage multiple tasks and meet deadlines
Strong analytical and problem-solving skills
Familiarity with the legislative process
Ability to work independently and take initiative

Nice To Haves

Preferred Degrees/Fields: Communications, Education, Health Administration, Organizational Development, Marketing, Business (with emphasis on culture or data collection), or Project Management
Helpful Experience: Experience in student government, school media/newspaper, athletics or wellness initiatives, or volunteer leadership roles

Responsibilities

Employee Experience Insights Report summarizing key themes, gaps, and regional differences
Communication Flow Map showing how EX initiatives move from admin to site level, including breakdown points
Actionable Recommendations for improving morale, communication, and engagement (short-and long-term)
Optional Toolkit or Playbook for site leaders or Culture Champions (if time allows)
Final Presentation to leadership outlining findings and proposed next steps
Culture Champion / Morale Infrastructure Exploration Conduct discovery with site leaders around interest in a Culture Champion or Morale Committee model
Identify what already works at different sites (e.g., holidays, WOG, Halloween, wellness activities)
Propose a lightweight, scalable structure for site-based morale efforts
Leadership Development Awareness & Engagement Review Assess whether average employees understand current leadership development offerings (Ignite, LEAP, PATHway, etc.)
Identify gaps in awareness, interest, or accessibility
Offer recommendations to improve messaging and engagement
Gen Z Learning & Communication Audit Gather data on how Gen Z employees prefer to receive information and learn
Compare current training and communication approaches to these preferences
Suggest improvements to modality, tone, or delivery
Employee Resource Website & Growth Pathway Audit Review Growth and Employee Resource sites for clarity, duplication, and ease of navigation
Recommend streamlining and clearer pathways, including role-based examples (e.g., VIA / Metro Line pathways for common roles)
Storytelling & Visual Culture Support Partner with Marketing to collect real employee stories and photos
Highlight “How We VIA” across sites
Support internal storytelling that reinforces culture and belonging