Employee Benefits Specialist

Community Behavioral Health.•Philadelphia, PA

About The Position

The Employee Benefits Specialist supports the administration and day-to-day operations of employee benefit programs. This role manages benefit enrollments, maintains benefits data in the HRIS, responds to employee inquiries, and coordinates with vendors to ensure accurate and timely benefits administration. This role supports the administration of benefits programs for a mid-sized healthcare organization and partners closely with HR leadership, payroll, and external benefits vendors to ensure effective program delivery. The Benefits Specialist also supports regulatory compliance, assists with open enrollment, and contributes to employee wellness and wellbeing initiatives through communication, committee participation, and program support. Essential Functions:

Requirements

Bachelor’s degree in Human Resources, Business Administration, Health Administration, or a related field preferred. An equivalent combination of education and relevant benefits administration experience may be considered.
High school diploma/GED required.
Experience working with HRIS systems (ADP preferred).
Proficiency in Microsoft Excel and Word.

Responsibilities

Administer day-to-day operations of employee benefit programs including medical, dental, vision, life, disability, retirement, and voluntary benefits.
Maintain accurate benefits data in ADP HRIS, including reviewing and approving benefit elections, changes, and eligibility updates.
Process benefit enrollments, qualifying life events, and terminations in accordance with plan rules and timelines.
Support the annual open enrollment process, including system setup, employee communications, and enrollment assistance.
Coordinate administration of leave programs (FMLA), disability claims, COBRA, Flexible Spending Accounts (FSA), and Workers’ Compensation with employees, managers, and third-party administrators.
Manage benefits billing activities including carrier invoice review and reconciliation.
Administer additional programs such as tuition reimbursement, retiree health benefits, malpractice coverage, and retirement plan updates.
Coordinate documentation collection and tracking for ADA requests
Serve as liaison with benefits brokers, carriers, and third-party administrators to resolve issues and ensure effective service delivery.
Ensure compliance with federal and state regulations including ACA, COBRA, FMLA, ERISA, ADA, and OSHA requirements.
Maintain required benefits documentation, regulatory notices, and employee records.
Support benefits audits, ACA reporting, and non-discrimination testing.
Serve as the primary point of contact for employee benefits inquiries, claims issues, and plan guidance.
Provide benefits education during onboarding and throughout the year.
Maintain benefits communication materials and FAQs.
Support employee wellness and wellbeing initiatives, including assisting with communications, programming, and wellness committee participation.
Track benefit enrollment metrics and participation trends.
Generate and analyze reports from ADP and external vendors.
Prepare benefits dashboards and assist with employee total compensation and benefits statements.