Employee Benefits Client Service Specialist (Temporary)

Alera Group•Loudonville, NY

12d•$18 - $22•Onsite

About The Position

Alera Group is looking for a Temp, Employee Benefits Client Service Specialist. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

Requirements

Bachelor’s degree (or equivalent experience). Licensing is not required for the temporary assignment, but if hired permanently, the candidate must obtain a NYS Life, Accident & Health Broker’s license within six months of employment.
One year of related experience in benefits, insurance, or administrative support, with strong organizational skills and the ability to prioritize and meet performance goals
Strong communication skills, attention to detail, and the ability to work cooperatively and positively with colleagues, clients, and external partners

Responsibilities

Assist Client Service Representatives and Account Managers with renewal, marketing, open enrollment, implementation, and ongoing administration of employee benefit plans, including audits and documentation review
Manage client accounts within the minimum-threshold segment while supporting third-party processes, escalated eligibility transactions, and maintaining accurate departmental templates and records
Collaborate with internal and external partners, follow established procedures and carrier guidelines, and complete assigned work in alignment with departmental goals and service standards