Employee Benefits Client Support

Vizance, Inc.•Racine, WI

About The Position

Vizance is looking for an Employee Benefits Client Service Advisor to join our growing team! WHY JOIN VIZANCE? Vizance is among the top 1% of all insurance agencies in the United States, based on agency revenue. We are different from other insurance agencies – on purpose! Vizanze has earned a number of awards, including Top Workplaces, Best Places to Work, Future 50, and Fastest Growing Firms, and is proud to be a Minority-Owned Business Enterprise (MBE). WHAT YOU WILL DO AT VIZANCE As a Client Service Advisor, you will be responsible for developing a strong working relationship with Employee Benefits Advisors and your clients. You will work with the Advisor and our carrier partners to ensure the timely and successful delivery of our client service standards. This includes: Provide outstanding client service to our Employee Benefits clients Maintain accurate records Organize and participate as needed with client presentations, to include employee enrollment meetings Lead the process for plan enrollment including employee communication, case submission and plan implementation and follow up to a successful conclusion Serve as resource to clients for current market conditions and ongoing benefit regulation changes Manage employee benefits administration, assisting current and new clients with benefits questions, claims, and billing issues to a successful resolution. Escalate issues to the appropriate level if necessary WHAT YOU WILL LIKE ABOUT BEING AN ASSOCIATE AT VIZANCE Comprehensive employee benefits package including medical, dental, vision, life, and disability insurance 401(k) match Paid Time Off (including your birthday!) Sponsored education opportunities A supportive team environment that celebrates success Opportunities for growth If you are looking for a promising career in a growing organization, then we want to hear from you!

Requirements

Atleast 2 years of Employee Benefits experience, preferably in an insurance agency setting
Wisconsin Health and Life Insurance License
Ability to work in a fast-paced environment with attention to detail
Desire to be part of a growing and collaborative team
Enthusiasm, exceptional communication skills, and a strong work ethic

Responsibilities

Provide outstanding client service to our Employee Benefits clients
Maintain accurate records
Organize and participate as needed with client presentations, to include employee enrollment meetings
Lead the process for plan enrollment including employee communication, case submission and plan implementation and follow up to a successful conclusion
Serve as resource to clients for current market conditions and ongoing benefit regulation changes
Manage employee benefits administration, assisting current and new clients with benefits questions, claims, and billing issues to a successful resolution. Escalate issues to the appropriate level if necessary

Benefits

Comprehensive employee benefits package including medical, dental, vision, life, and disability insurance
401(k) match
Paid Time Off (including your birthday!)
Sponsored education opportunities
A supportive team environment that celebrates success
Opportunities for growth

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