Employee Benefits Associate Account Manager

Hub International • Grand Rapids, MI

35d

About The Position

The Benefits Associate Account Manager provides administrative and clerical support to the Employee Benefits Channel in accordance with company practices, policies and procedures. This includes assisting account managers with client needs, assisting with compliance, and completing paperwork in a timely manner.

Requirements

• Proficient in Microsoft Office Programs
• 1-2 years administrative experience
• Exceptional customer service skills
• Strong attention to detail

Nice To Haves

• Life, Accident and Health Insurance License preferred

Responsibilities

• Assist account team in providing quality customer service to existing accounts; this includes, but is not limited to: Assistance in resolving billing and claim issues, gathering renewal information and general account assistance as needed
• Assisting account team with annual enrollment by helping create communication material
• Assist with special projects in the office as requested
• Monitor and maintain accurate client information in account management systems as assigned
• Act in capacity of client manager on assigned accounts

Benefits

• At HUB International, we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future.
• HUB International will foster your learning, support your endeavors, and encourage your growth.
• We provide opportunities for career-driven individuals to move upward in our organization.
• Our successes breed your opportunity!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees