Employee Benefits Associate Account Manager
About The Position
At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. HUB is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 employees in over 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. At HUB International, we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunity! The Benefits Associate Account Manager provides administrative and clerical support to the Employee Benefits Channel in accordance with company practices, policies and procedures. This includes assisting account managers with client needs, assisting with compliance, and completing paperwork in a timely manner.
Requirements
- Proficient in Microsoft Office Programs
- 1-2 years administrative experience
- Exceptional customer service skills
- Strong attention to detail
Nice To Haves
- Life, Accident and Health Insurance License preferred
Responsibilities
- Assist account team in providing quality customer service to existing accounts; this includes, but is not limited to: Assistance in resolving billing and claim issues, gathering renewal information and general account assistance as needed
- Assisting account team with annual enrollment by helping create communication material
- Assist with special projects in the office as requested
- Monitor and maintain accurate client information in account management systems as assigned
- Act in capacity of client manager on assigned accounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Insurance Carriers and Related Activities
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
