Employee Benefits Assistant Vice President – Unit Lead

Brown & Brown Insurance • Roseland, NJ

9d • $120,000 - $150,000

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Assistant Vice President – Unit Lead to join our growing team in Roseland, NJ! The Assistant Vice President – Unit Lead is responsible for aligning unit objectives with departmental strategy, driving operational efficiency, and enhancing team performance through recruitment, training, and development initiatives. Skilled in fostering cross-departmental collaboration, optimizing client service delivery, and ensuring compliance with internal policies and industry regulations.

Requirements

• High School Diploma
• Proficient knowledge of Employee Benefits coverages, including medical, dental, vision, life, disability, voluntary, and ancillary products.
• Strong working knowledge of employee benefits compliance and regulatory requirements.
• Proficient in Microsoft Windows environment, including Word, Excel, PowerPoint, and Publisher.
• Proficient use of standard office equipment.
• 7+ years of professional experience in Employee Benefits account management, consulting, sales, or a related field.
• 5+ years of leadership or supervisory experience.
• A valid New Jersey Producer license in Life & Health (as well as any other required states and/or authorities to service the assigned book of business) must be maintained in good standing or obtained within 90 days of hire.

Nice To Haves

• College degree in Business Administration, Human Resources, Insurance, Risk Management, or a related field, or equivalent experience.
• Professional insurance designation(s) such as CEBS, GBA, RHU, CIC, or equivalent.

Responsibilities

• Establish, direct, and monitor unit goals and objectives aligned with the Employee Benefits department strategy and in accordance with established policies and procedures.
• Lead, mentor, and develop a team of Employee Benefits technicians and account managers supporting group health, ancillary, and voluntary benefit plans.
• Regularly evaluate staffing needs and implement short-term and long-term recruitment and retention strategies to attract and retain top talent.
• Develop and maintain a structured onboarding curriculum for new teammates to ensure successful integration into the practice and a clear understanding of benefit processes, compliance requirements, and service standards.
• Identify operational inefficiencies and develop ongoing training plans for teammates, incorporating internal best practices and external industry resources.
• Supervise, coach, and develop team capabilities to enhance professional growth, technical proficiency, and overall client experience.
• Review and prepare monthly and quarterly performance analyses to measure teammate progress against unit objectives, service benchmarks, and retention goals.
• Ensure adherence to all systems, procedures, carrier guidelines, and federal and state regulations impacting employee benefit plans, including ERISA, ACA, COBRA, and applicable state mandates.
• Establish, cultivate, and manage strong client relationships for an assigned book of business, serving as an escalation point for complex service, renewal, and compliance matters.
• Collaborate closely with sales, compliance, finance, and other departments to deliver a cohesive client experience, improve efficiencies, and streamline workflows.
• Oversee and maximize effective use of the agency management system and benefits technology platforms through regular training and process optimization.
• Promote teamwork, accountability, knowledge sharing, and a positive, solutions-oriented culture within the department.
• Drive a commitment to achieving or exceeding internal performance, service, and compliance standards.
• Participate in ongoing training and professional development to remain current on industry trends, legislative changes, carrier offerings, compliance requirements, and technology advancements.
• Maintain all required licenses and complete continuing education requirements.
• Perform all other duties as assigned.
• Manage a book of business with the Team as lead.
• Assist Producers with the sales of new business.

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED