The Pathway of Hope – Emergency Social Services Case Manager
About The Position
The Salvation Army Family Haven Shelter located in St. Louis, Missouri, is looking for an Emergency Social Services Case Manager. The Social Services Case Manager will provide intake, assessment, and services to individuals seeking ESS assistance and manage Pathway of Hope (POH) services. This will include assistance with food, utility bills, rent or mortgage payments, transportation, clothing and furniture vouchers, prescriptions, other basic needs items and POH client pre-screening, manager POH client goals. The Case Manager will network with community agencies, programs and referral resources that benefit the Corps. This is a full-time exempt position, 40 hours per week, with starting salary of $41,000 annually. The Salvation Army Family Haven Shelter is located at 10740 Page Ave, St. Louis, MO 63132.
Requirements
- Bachelor’s degree in human services field with one (1) year related work experience with some supervisory experience.
- Combination of education and experience will be considered.
- Must have an outgoing personality with good communication skills and an ability to work with diverse cultures.
- Strong leadership style and good organizational skills required.
- Commitment to carry out The Salvation Army’s mission is essential.
- Must have reliable transportation, a valid Driver’s License and pass TSA MVR check.
- Good communication skills as well as the ability to work with diverse and challenging personalities are essential.
- Must have working knowledge of computers.
Nice To Haves
- Knowledge of The Salvation Army and Government, State and community resources is helpful.
Responsibilities
- Deliver the Pathway of Hope service consisting of the following functions with a limited number of participating clients: Conduct pre-screening and intake of clients using specified assessment tools.
- Conduct goal setting steps with clients formulating change-oriented action plan.
- Conduct follow-up case management meetings with clients.
- Monitor and track the changes' goal attainment on the action plan.
- Input all client information into SIMS in a timely manner
- Provide on-site and occasional outreach assistance to clients seeking emergency
- Provide persons seeking assistance with intake and assessment activities to determine client eligibility and to match clients with resources.
- Distribute food, vouchers, and/or checks as available to clients for purchases and payments and refer persons to other agencies if assistance is unavailable.
- Identify resources available in-service areas and maintain a current community resource guide to provide information and referral services and inform persons of the resources available to them.
- Network with community agencies and organizations to maximize services to persons and occasionally liaison between clients, The Salvation Army and other agencies.
Benefits
- 14 days paid holidays
- Sick time, personal days, and a floating holiday
- Health, Dental, Vision, and Hearing insurance
- Company-paid Life Insurance
- Voluntary Life Insurance
- Company-paid Pension Fund
- Long Term Disability with buyup option
- Voluntary Retirement Fund (403b)
- Voluntary Aflac products
- Voluntary Short-term Disability
- Other elective benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
