Emergency Shelter Case Manager

Center for Youth ServicesCity of Rochester, NY
Onsite

About The Position

The Center for Youth partners with youth to help them realize their full potential by creating opportunities, removing barriers, and promoting social justice, while ensuring understanding and valuing differences in people of diverse cultures, ethnic origins, sexual orientation, disabilities, and beliefs. The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of essential services to the most vulnerable youth in the community, including two crisis nurseries, an emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation.

Requirements

  • Bachelors Degree in Human Services OR Equivalent combination of experience and education
  • Knowledge of youth asset development and risk reduction theory, and youth serving systems, community resources, partnerships and collaborations
  • A valid Driver's license
  • Excellent verbal and written communication
  • Positive youth development
  • Knowledge of counseling approaches and techniques
  • Group facilitation and training method skills
  • Knowledge of community resources

Responsibilities

  • Case management
  • Assessments and service plans
  • Crisis intervention
  • Referrals and follow-up
  • Aftercare
  • Youth transportation
  • Youth advocacy
  • Maintenance of client confidentiality
  • Support daily shelter activities (youth routines, supervision, meals, life skills recreations activities, etc.)
  • Maintenance of facility and grounds
  • Partnership with youth & family counselor on youth case coordination
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