Emergency Response Specialist - Restoration

Paul Davis Restoration of Southeast WI & Northern IL•Waukegan, IL

About The Position

Be the person people remember when they need help the most. When a fire, flood, or disaster happens, property owners don’t know who to call—they’re looking for someone they trust. That someone is Paul Davis. And that connection starts with you. We’re looking for a driven, outgoing professional who builds relationships naturally, moves quickly, and thrives when every day looks different. This is a highly visible role where your presence, responsiveness, and initiative directly impact our growth and our ability to serve the community. This position requires flexibility and responsiveness outside of traditional business hours, as emergencies don’t follow a schedule.

Requirements

Outgoing, confident, and relationship-driven
Energized by fast-paced, unpredictable environments
Highly dependable and responsive
Strong communicator who builds trust quickly
Self-motivated with a sense of ownership and urgency

Responsibilities

Build strong relationships with fire departments, property managers, and local partners
Respond quickly to emergency incidents and help coordinate response efforts
Be the face of Paul Davis in urgent, high-impact situations
Identify opportunities to serve customers and grow our presence
Track activity and maintain organized communication