Emergency Response & Restoration Technician
About The Position
As a Mitigation Technician at Paul Davis , you’ll be on the front lines helping property owners recover after disaster strikes. Whether it's flood, fire, storm, or mold damage—you'll bring structure to the chaos and confidence to our customers. This is hands-on, purpose-driven work that matters. Paul Davis is one of the most trusted names in property restoration across the U.S. and Canada. Our Metro NY/NJ team is locally based, growing fast, and committed to hiring only the best. We're headquartered in Queens with offices in Bergen County and serving NYC, Long Island, and Northeastern NJ. We offer: A strong, supportive team culture A company that invests in your training, growth, and leadership potential Steady work and clear advancement opportunities Work that’s meaningful—you’ll be helping people in their time of greatest need
Requirements
- High character with a track record of reliability and teamwork
- Strong work ethic and flexibility to work irregular hours when needed (including weekends)
- Comfort working in challenging or hazardous environments with proper safety protocols
- Attention to detail and pride in your work
- Good communication skills, professionalism, and empathy with customers
- Ability to legally work in the U.S.
- High school diploma or equivalent
Nice To Haves
- 2–4 years of relevant experience (restoration, construction, demolition, facilities, etc.)
- IICRC certifications (Water, Fire, Mold) are a big plus
- Technically comfortable with smartphones, tablets, and job-related software
- Willingness to train others or grow into leadership roles
Responsibilities
- Respond quickly to help home and business owners after property damage
- Mitigate water, fire, mold, and storm damage using professional tools and techniques
- Work alongside a supportive team of technicians, supervisors, and managers
- Communicate with customers and represent our brand with empathy and professionalism
- Document damage, follow job scopes, and use mobile tools to report progress
- Take pride in doing the job right—and safely—every time
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Free uniforms
- Health insurance
- Paid time off
- Parental leave
- Health & disability insurance
- Paid vacation and sick days
- Monthly cellphone allowance
- Clear growth path and opportunities for cross-training or promotion
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
