Emergency Mobile Respite Navigator

Open Sky Community Services • Southbridge, MA

38d • $25

About The Position

Respite is committed to helping people maintain their independence in the community – to live a life that isn’t defined by their mental illness. We meet individuals where they are at; in settings and spaces where they feel safe and comfortable. The program is a short-term group living environment that provides treatment of intermittent crisis and stabilization of adults with are diagnosed with a mental health/substance use disorder. The goal of the program is to work collaboratively with individuals in developing skills that allow them to live independently and successfully in the community.
The Emergency Mobile Respite Navigator provides case management support to adults in the community with complex mental health needs. Many of these individuals need assistance connecting to community resources such as housing, finances, employment, transportation, community providers, etc. Referrals can come from either DMH or the local hospitals/crisis centers. The Navigator will act as the primary point of contact for both inpatient and community providers. They will conduct outreach, engagement, assessment, and person-centered treatment planning for individuals who are enrolled in Mobile Respite. The Navigator is also responsible for managing billing and care coordination with DMH funders.

Requirements

• High School Diploma/GED or equivalent, required.
• Applicable experience in community-based or inpatient behavioral health, required.
• Experience working with adults diagnosed with mental illness/substance use disorders, experience with accessing local resources, navigating health, behavioral health, and/or substance abuse treatment systems.
• Experience working with community partners such as: Hospitals, Crisis Support Programs, Law Enforcement, Medical/Mental Health Providers, and/or DMH is required.
• Valid driver's license, acceptable driving history and reliable transportation, required.
• Ability to work independently is required

Responsibilities

• Provide clinical and administrative oversight for the mobile respite caseload.
• Manage and submit monthly billing reports to DMH.
• Meet regularly with DMH funders to provide case updates.
• Ensure that programs meet utilization requirements and operate within budget.
• Ability to collect and organize quality data for funders

Benefits

• Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
• Generous paid time off plan – you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
• We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
• Medical, Dental and Vision Insurance with Prescription Plan
• 403b Retirement Plan with Employer Match
• Life Insurance (100% Employer-Paid)
• Eligible employer for the Public Student Loan Forgiveness Program
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED