Emergency Consult Coordinator
About The Position
At Franciscan Health, the Emergency Consult Coordinator (ECC) is responsible for completing an intake assessment to obtain the necessary information in determining what level of care the patient needs. The ECC will report their findings to the psychiatrist/physician on-call for their determination, and coordinate and communicate care with the Emergency Department, referral sources, and/or inpatient care. In some instances, assessments may require a licensed clinician's approval. The ECC will be expected to understand all levels of behavioral healthcare provided by Franciscan, and must be able to adapt quickly, work independently, be detail oriented, and well organized to be successful. WHO WE ARE Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT
Requirements
- Bachelor's Degree in Social Work, Psychology or Counseling
Nice To Haves
- 2 years Social Services
- Crisis Intervention (CI)
Responsibilities
- Answer telephone and returns voicemails in a timely manner.
- Assist in the execution and completion of Emergency Detention Orders.
- Assist Telehealth psychiatrists in the use of the InTouch Vici "Robot", as needed.
- Complete all required forms, including pre-authorization for admission.
- Implement patient disposition, as ordered.
- Obtain and document a psychosocial assessment in the electronic record.
- Report patients' clinical needs to the psychiatrist on call.
- Utilize community resources effectively.
Benefits
- Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
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What This Job Offers
Job Type
Full-time
Industry
Hospitals
Number of Employees
5,001-10,000 employees
