City of Webster Emergency Communications Specialist

City of Webster Police Department • Webster, TX

15h

About The Position

The City of Webster's Police Department is accepting applications for the position of Emergency Communications Specialist . This position is responsible for receiving and dispatching accurate information for Police, Fire, and Emergency Medical Services. This position handles emergency and non-emergency calls from the public and law enforcement agencies using telephones, radio systems, and computer-aided dispatch system (CAD) following policies and procedures set by the state and/or agency. Emergency Communications Specialists work 12-hour shifts that will include weekends and/or holidays. Emergency Communications Specialists are also required to work during emergency management situations such as hurricanes, floods, industrial explosions, etc.

Requirements

• High School Diploma or equivalent required.
• Must be able to obtain Department of Public Safety Certification on NCIC/TCIC within six months from hire.
• Must be able to obtain Texas Commission on Law Enforcement Basic Telecommunications License within one year.
• Must have knowledge of computer operations stressing accuracy and speed.
• Ability to work in stressful situations, emergencies, perform multiple tasks, extensive data entry and public contact.
• Ability to work appropriately with co-workers and the public.

Nice To Haves

• Previous Central Square/Superion/OSSI experience preferred, along with one year of Police, Fire and EMS dispatch experience.
• Bilingual preferred.

Responsibilities

• Receiving and dispatching accurate information for Police, Fire, and Emergency Medical Services.
• Handling emergency and non-emergency calls from the public and law enforcement agencies using telephones, radio systems, and computer-aided dispatch system (CAD) following policies and procedures set by the state and/or agency.
• Work during emergency management situations such as hurricanes, floods, industrial explosions, etc.

Benefits

• Strong Compensation Plans, with bi-annual salary surveys to ensure competitiveness in the market.
• Medical Insurance, with approximately 90% of the cost paid by the City for employees and a significant contribution to dependent coverage.
• Free dental, vision, life, and long-term disability coverage for employees.
• Retirement plans, including a 2:1 matching contribution in the Texas Municipal Retirement System, plus optional 457 and Roth IRA plans.
• Tuition Assistance and training opportunities to support your educational goals
• Professional Certification Pay to encourage your development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED