Emergency Communications Specialist - Dispatch (Police)

City of Mansfield JobBoard • Mansfield, TX

7d • Onsite

About The Position

Responsible for operating central base radio equipment to provide timely and accurate transmittal of information and messages regarding City operations. Responsibilities do not extend beyond providing employees with the information needed to provide services. Employees in this class report to a Communications Supervisor. Dispatchers may supervise other dispatchers with lesser skills. The work involves extensive contact with personnel providing municipal services.

Requirements

• Must be able to work any shift including holidays, weekends, and evenings.
• High School Education or GED.
• Technical school or on-the-job training in operating public service radios.
• Must have the skill to receive and route messages to appropriate personnel for action.
• Ability to analyze citizen needs and direct units in appropriate action.

Nice To Haves

• Previous experience in emergency service dispatching, typing, and computer experience preferred.

Responsibilities

• Operate base radio and maintain contact with police, fire, ambulance, and City service units.
• Receive telephone calls from the public and transmit messages to mobile units for action.
• Log information received from various sources.
• Monitor activities of other agencies including police, fire, and civil defense activities.
• Type reports and cards for information files.
• File data and perform other routine work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees