Emergency Communications Dispatcher

GovFirst • Harrisonburg, VA

3d

About The Position

GovFirst is currently seeking experienced and certified Emergency Communications Dispatch professional(s) to support emergency communications operations in Harrisonburg, Virginia. This role is critical to ensuring continuity of emergency services and public safety operations.
We are looking for highly qualified dispatchers who can integrate quickly into an established communications environment and perform essential dispatch duties with minimal supervision. The ideal candidate maintains the highest standards of professionalism, accuracy, and composure while working in high -pressure situations.

Requirements

• Experience using Microsoft Office Suite, including Microsoft Teams.
• Ability to work independently with minimal onboarding or training.
• Strong communication, multitasking, and decision -making skills.
• Must be available to work flexible schedules, including nights, weekends, holidays, and extended shifts.
• Must be dependable and punctual due to the mission -critical nature of emergency communications.
• Working knowledge of one or more of the following systems (or equivalent):
• Tyler CAD
• L3 Harris Symphony Radio Consoles
• Vesta Call Handling Equipment
• RapidSOS software
• High School Diploma or equivalent
• U.S. Citizen
• All candidates selected will undergo a background check

Nice To Haves

• IAED Certification in Emergency Medical Dispatch (EMD), Fire Dispatch, Police Dispatch and/or EMS Dispatch.

Responsibilities

• Receive and process 9 -1 -1, non -emergency, and administrative calls.
• Accurately enter call information into the Computer -Aided Dispatch (CAD) system.
• Dispatch police, fire, EMS, or other assigned disciplines.
• Monitor radio and communication systems to ensure timely response.
• Follow all applicable policies, procedures, and public safety standards.
• Maintain professional, courteous, and ethical conduct always.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED