911 Dispatcher – Emergency Communications - 911CC

NavitasPartners • Arlington, VA

16h

About The Position

A public safety communications center in Washington, DC is seeking qualified 911 Dispatchers to support emergency response operations. This role requires experience in multi-discipline dispatch environments and the ability to manage radio communications during both routine and high-risk incidents.

Requirements

• High school diploma or equivalent
• At least 1 year of experience as a released Emergency Communications Officer in a multi-discipline PSAP
• Strong verbal and written communication skills
• Ability to multitask effectively in a fast-paced environment
• Typing speed of 25 WPM or higher
• Ability to remain calm and focused during emergencies
• Ability to follow procedures and directives
• Fluency in English (spoken and written)
• Willingness to work assigned schedules
• Compliance with all jurisdictional policies and procedures

Nice To Haves

• Experience in two or more preferred: Call Taking, Fire/Rescue Radio Operations, Law Enforcement Radio Operations

Responsibilities

• Dispatch police and Fire/EMS units for emergency and non-emergency incidents
• Monitor unit status and response activity in real time
• Operate primary and secondary radio channels while maintaining channel discipline
• Activate backup systems when primary systems are unavailable
• Apply proper radio protocols and ensure required notifications are completed
• Analyze incident details to determine appropriate emergency response levels
• Relay information clearly and accurately to field units
• Document all incidents with complete and accurate details
• Modify event classifications as additional information is received

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED