Email Marketing Associate

J.Crew • New York, NY

1d • Hybrid

About The Position

We are looking for an organized and motivated Email Marketing Associate to support our email marketing efforts within a fast-paced retail environment. This role is ideal for someone interested in learning the fundamentals of lifecycle and promotional marketing while gaining hands-on experience in campaign planning, execution, and performance reporting.

Requirements

• Bachelor’s degree in Marketing, Communications, Business, or a related field
• 2-3 years of marketing experience
• Strong written and verbal communication skills
• Highly organized with strong attention to detail

Nice To Haves

• Experience with email marketing platforms (Braze is a plus!)
• Familiarity with web tools and analytics (Google Analytics, PowerBI etc.)
• Basic knowledge of marketing metrics and reporting
• Retail, ecommerce, or consumer brand experience a plus
• Ability to manage multiple projects in a fast-paced environment

Responsibilities

• Manage and maintain the email marketing calendar, ensuring campaigns are aligned with business priorities
• Brief the creative team on upcoming email campaigns, including objectives, messaging needs, and strategic priorities
• Partner closely with the operations team to coordinate email campaign setup, QA, and deployment
• Monitor and report on email campaign performance, including key metrics such as open rates, click rates, and conversion.
• Assist in post-campaign analysis and contribute insights to improve future campaigns
• Support documentation of processes and help improve workflow efficiency across teams
• Partner with cross-functional teams (ecommerce, merchandising, creative, stores) to execute marketing campaigns
• Assist with market research, competitor analysis, and trend tracking

Benefits

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
• Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.
• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees