ELIGIBILITY SUPERVISOR - SES - 60050239

State of Florida • Pensacola, FL

1d

About The Position

This is professional work supervising Eligibility Specialists. The primary duty of this position is to communicate with, motivate, train and evaluate employees' performance; plan and direct
their work; and to lead their team in such a manner that it enhances customer service and the goals of the agency.
Applicants should have excellent people and computer skills and the following Knowledge, Skills and Abilities:

Requirements

• Two years or more of Paraprofessional experience in a position where the major responsibility was determining eligibility, conducting interviews, providing counseling, recruiting, billing, or collecting accounts, checking credit, processing insurance policies or claims or providing customer service.
• OR have an Associate’s degree.
• OR 60 semester or 90 quarter hours of college can substitute for the experience
• Minimum of two years of processing experience in the ESS program as an Economic Self-Sufficiency Specialist I or an Economic Self-Sufficiency Specialist II (Eligibility Specialist I or Eligibility Specialist II.)
• Must be willing to travel.

Nice To Haves

• APPLICANTS WHO ARE BI-LINGUAL ARE DESIRED

Responsibilities

• Communicate with, motivate, train and evaluate employees' performance
• Plan and direct work
• Lead team in such a manner that it enhances customer service and the goals of the agency

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree