Electronics Repair Technician

L-Acoustics•Westlake Village, CA

1d•Onsite

About The Position

L‑Acoustics is the world leader in premium professional sound systems for live events. From world-class artists on tour, to major music festivals in every genre, to opening and closing ceremonies of planetary sporting events, we are the trusted choice of event professionals who require extreme reliability and fidelity show after show. Designed and manufactured in Europe, and available in 80 countries globally, L-Acoustics employs over 1300 people worldwide, with 20% of team resources devoted to R&D and application. Our products are built to the highest professional and sustainable standards, which we, continue to define and elevate. Reporting to the Head of Customer Service, Americas, the electronics repair technician will be responsible for the inspection, diagnosis, repair, and testing of L-Acoustics' electronics and loudspeaker products, serving as a crucial technical support resource within the Customer Service department, offering technical assistance to both internal and external customers. Based in our office in Westlake Village, the ideal candidate will be experienced in troubleshooting and repairing professional audio equipment (or similar), have a solid understanding of electronics and audio signal flow, excellent problem-solving skills, and a passion for delivering high-quality service within a fast-paced environment.

Requirements

Diploma, certification, degree, or equivalent technical accreditation in electronics or a related field.
4 years of proven hands-on experience in repairing and servicing electronics and loudspeaker products.
Strong understanding of electronic theory, circuits, components, and systems.
Proficient in using diagnostic tools and repair equipment used for servicing professional audio equipment.
Strong solder and desoldering skills.
Fluency with ERP / CRM (Microsoft Dynamics preferred), and in the Microsoft office suite (Outlook, Excel, Word, PowerPoint…)
Good communication and customer service skills.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Ability to lift 50 lbs. periodically and stand for long periods of time.
Authorized to work in the United States

Responsibilities

Troubleshooting, testing, updating, refurbishing, and repairing L-Acoustics’ electronics and loudspeaker products in our Westlake Village workshop.
Maintain accurate records of repairs, parts used, and work performed.
Provide technical assistance via phone or email, assisting internal and external customers with remote diagnosis of L-Acoustics equipment.
Assist with the development and improvement of customer service department processes, documentation and procedures.
Ensure compliance with safety and quality standards.

Benefits

Hybrid work policy with remote flexibility
Comprehensive health benefits to support you and your family.
Opportunities for internal mobility and career advancement
A collaborative, international work environment driven by innovation.
Employee events and initiatives that foster community and creativity.
Access to the company’s CSE (Comité Social et Économique), offering cultural, leisure, and social benefits.
A strong focus/emphasis on work-life balance
L-Acoustics supports personal/professional development, diversity, and community engagement—ensuring that every newcomer feels empowered to grow, contribute, and thrive from day one.
We recognize that talent is multifaceted. Our commitment to valuing each individual, giving equal opportunities to all and building a team enriched by a variety of backgrounds and experiences.
We believe in creating an environment where people can do their best work and thrive together.