Electrical Service Manager

Wrench Group • Southlake, TX

1d • $80,000 - $90,000 • Onsite

About The Position

Berkeys is seeking an experienced Electrical Service Manager to lead and grow our residential electrical service division. This role is responsible for driving operational excellence, developing high-performing technicians, and ensuring exceptional customer experience. If you’re a hands-on leader who thrives in a fast-paced environment and knows how to balance people, performance, and profitability, this is your opportunity to make a major impact.

Requirements

• 5+ years of electrical service experience (residential preferred)
• Previous leadership or supervisory experience required
• Strong knowledge of electrical systems, diagnostics, and repair
• Proven ability to lead teams and drive performance metrics
• Excellent communication and problem-solving skills
• Comfortable managing budgets, reporting, and operational goals
• Proficient in Microsoft Office (Word, Excel)
• Ability to occasionally lift up to 75 lbs
• Comfortable working in attics, tight spaces, and varying weather conditions
• Ability to stand, walk, and use hands for extended periods

Nice To Haves

• Bilingual (English/Spanish) is a plus
• Master’s Electrical License preferred.
• Experience with dispatch or field service software preferred (e.g., ServiceTitan)

Responsibilities

• Lead, coach, and develop a team of electrical service technicians
• Drive daily operations including scheduling, productivity, and performance management
• Ensure quality workmanship, safety compliance, and adherence to company standards
• Monitor KPIs such as revenue, conversion rates, and job performance
• Partner with leadership on hiring, training, and workforce planning
• Support technicians in the field with troubleshooting and technical guidance
• Manage customer escalations and ensure a best-in-class service experience
• Oversee inventory, materials, and equipment usage
• Collaborate cross-functionally with sales, install, and dispatch teams
• Maintain compliance with all safety, regulatory, and company policies

Benefits

• Industry-leading compensation + performance incentives
• Established, reputable brand with strong customer demand
• Career growth opportunities within Wrench Group
• Supportive leadership and team-oriented culture
• Full benefits package (medical, dental, vision, PTO, 401k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees