Electrical Manager

Bacon Nation Inc•Rockwall, TX

13d

About The Position

The Electrical Manager oversees daily operations of residential electrical service work, ensuring high-quality service delivery, team productivity, and customer satisfaction. This role is responsible for managing technicians, coordinating service calls, maintaining safety standards, and driving operational efficiency and revenue growth.

Requirements

Journeyman or Master Electrician license (preferred or required based on location)
5+ years of residential electrical experience, with at least 2 years in a leadership role
Strong knowledge of residential electrical systems, troubleshooting, and code compliance
Proven leadership and team management skills
Excellent communication and customer service abilities
Valid driver’s license and clean driving record

Nice To Haves

Experience with service software (e.g., ServiceTitan or similar) is a plus

Responsibilities

Supervise and support a team of residential service electricians and apprentices
Schedule and dispatch service calls to ensure timely and efficient job completion
Provide technical guidance and troubleshooting support in the field and remotely
Ensure all work complies with local codes, safety regulations, and company standards
Conduct regular performance evaluations, coaching, and training for team members
Monitor job progress, quality of work, and customer satisfaction
Manage inventory, tools, and materials needed for service operations
Assist in estimating, pricing, and approving residential electrical work
Handle customer escalations and resolve service issues professionally
Track key performance metrics (revenue, efficiency, callbacks, etc.)
Collaborate with office staff to improve scheduling, billing, and workflow processes