EHR/PM Applications Analyst

ADVENTWauwatosa, WI
1dHybrid

About The Position

Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: EHR/PM Applications Analyst Location: Hybrid – work between offices in Wauwatosa, WI and remote Are you ready to rediscover your professional purpose? Take the leap and join us on your journey towards success. What you will do as an EHR/PM Applications Analyst: Supports existing EHR/PM system(s), providing support to end users by answering questions, analyzing EHR-related procedural problems, presenting new functionality, communicating any changes/outages as well as documenting concerns and reporting to the EHR Manager. Assists with insurance payer and chargemaster fee schedule data entry. Maintain knowledge of EHR capabilities and updates through EHR learning platforms to implement change and management of the ongoing maintenance of the EHR applications within assigned scope as well as educate team members as necessary on any changes. Recommend ways to optimize areas related to revenue including, but not limited to, charges, dictionaries (i.e., HCPCS, CPT, ICD10), insurance verification, and clinical documentation. Recommend and implement changes within the EHR, including cyclical upgrades, customizations, or any internal updates needed, working with HIT Applications Manager to lead the execution of improvement projects. Provide technical scope assistance in the creation of reports to report clinical and financial analytics ad-hoc and on cycle working with multiple departments across ADVENT. Coordinate and support implementation of EHR at new clinics and with new team members, partnering with other departments to ensure execution meets outlined expectations and deadlines Assists with all data entry policies for the EHR system. Follow business rules to ensure the highest quality of data is maintained. Identify, propose and implement continual improvements to drive process efficiency, scalability and innovation within the scope of your work that enhances our ability to achieve the ADVENT vision. Support the overall success of the organization and perform other related duties as requested by leadership. Plan and adapt with business growth and strategy, cross-training where necessary to accommodate different situations and locations. Follow all legal and compliance requirements, including HIPAA guidelines to maintain patient privacy

Requirements

  • Bachelor's degree in business related field or minimum of 6 years of experience in a similar role/environment.
  • Healthcare experience required.
  • Strong professional presence and business acumen, excellent organizational and interpersonal communication skills, and organizational agility.
  • Excellent time management skills, including ability to work autonomously and with minimal direction, anticipating needs and planning accordingly, taking initiative to organize and prioritize responsibilities and tasks to meet deadlines.
  • Skills in typical office applications, such as Outlook, Word, Power Point and expert experience in Excel with responsibility for data import & mapping, data cleanup, and data export.
  • Read, write and speak fluently in English, with an ability to explain or convey technical information to a broad range of audiences.
  • Perform and understand basic math functions, including adding, subtracting, calculating percentages that would be typical in insurance payment settings.

Nice To Haves

  • 4+ years using an EHR or practice management software platform preferred.
  • 1-2 years of project management, performance/continuous improvement, or consulting role preferred.

Responsibilities

  • Supports existing EHR/PM system(s), providing support to end users by answering questions, analyzing EHR-related procedural problems, presenting new functionality, communicating any changes/outages as well as documenting concerns and reporting to the EHR Manager.
  • Assists with insurance payer and chargemaster fee schedule data entry.
  • Maintain knowledge of EHR capabilities and updates through EHR learning platforms to implement change and management of the ongoing maintenance of the EHR applications within assigned scope as well as educate team members as necessary on any changes.
  • Recommend ways to optimize areas related to revenue including, but not limited to, charges, dictionaries (i.e., HCPCS, CPT, ICD10), insurance verification, and clinical documentation.
  • Recommend and implement changes within the EHR, including cyclical upgrades, customizations, or any internal updates needed, working with HIT Applications Manager to lead the execution of improvement projects.
  • Provide technical scope assistance in the creation of reports to report clinical and financial analytics ad-hoc and on cycle working with multiple departments across ADVENT.
  • Coordinate and support implementation of EHR at new clinics and with new team members, partnering with other departments to ensure execution meets outlined expectations and deadlines
  • Assists with all data entry policies for the EHR system. Follow business rules to ensure the highest quality of data is maintained.
  • Identify, propose and implement continual improvements to drive process efficiency, scalability and innovation within the scope of your work that enhances our ability to achieve the ADVENT vision.
  • Support the overall success of the organization and perform other related duties as requested by leadership.
  • Plan and adapt with business growth and strategy, cross-training where necessary to accommodate different situations and locations.
  • Follow all legal and compliance requirements, including HIPAA guidelines to maintain patient privacy

Benefits

  • Culture that embraces being kind, is solutions minded, and encourages you to ask questions
  • 22 days of PTO (prorated your first year based on start date) & holiday pay
  • Medical, dental, and vision insurance with generous employer paid HRA account
  • 401k contribution
  • Hybrid work model
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