Manager EHR Applications

Thomas Jefferson University • Montgomery County, PA

5h

About The Position

Serves as the primary point of contact for IT managers and directors, overseeing associated application teams and managing analyst staff through resource allocation, scheduling, and performance assessments. It involves close collaboration with IS&T and operational leadership to establish priorities, resolve barriers, and ensure smooth operations. The position partners with other application teams to drive system integration and efficiency, while also developing and documenting procedures for implementing system changes. Acting as a liaison between end users, vendors, and third parties, the role addresses user issues, troubleshoots problems, and analyzes application content to negotiate requested modifications. Additionally, it prepares detailed specifications as needed and maintains professional interactions consistent with Jefferson's values.

Requirements

• High School Diploma/GED
• 3 years Direct management experience and 5 years Direct Epic build, implementation and support experience in addition to and 7 years Progressive experience in Information Services, or a combination of Information Services and direct healthcare experience.
• Large Hospital/IDN Information Technology Experience and/or Healthcare Operations Experience
• Program/Large Project Management Implementation/Upgrade Facilitation
• Integrated Systems Architecture Planning, Development and Implementation
• Technical Collaboration (e.g. Interfaces, Hardware and Reporting)
• Team Leadership Coaching and Mentoring
• Triaging On-call/DR/BC
• Strong oral and written communication skills
• EPIC Certification - Epic Systems Upon Hire

Nice To Haves

• Bachelor’s Degree in Computer Science or related Healthcare
• Master’s Degree in Computer Science or related Healthcare
• 5 years Direct management experience
• 7 years Direct Epic build on current software version
• 10 years Progressive experience in Information Services, or a combination of Information Services and direct healthcare experience.
• PMP - Project Management Professional - Project Management Institute Upon Hire

Responsibilities

• Serves as primary point person for IT manager/ Director for associated application teams
• Provides resource allocation/ assignment delegation to analyst staff
• Collaborates with IS&T and operational leadership to drive priorities and escalate/ resolve barriers and issues
• Manages analyst staff (Scheduling, Performance Assessment)
• Partners with other application teams to drive system integration and efficiencies
• Develops / documents procedures for implementing system changes and other tasks
• Serves as a liaison between end users, third parties, and vendors
• Troubleshoots problems and questions from end users
• Analysis of application content and negotiation of any user requested modifications
• Prepares details of specifications as needed
• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED