EHR Implementation Assistant

ALEXANDER YOUTH NETWORK • Charlotte, NC

4h • Onsite

About The Position

The EHR Technician works as part of a team to help maintain and support the organization’s electronic health record systems. This role assists with accurate data entry, helps ensure system integrity, and supports compliance with healthcare regulations. The technician provides technical assistance to clinical and administrative staff as needed, learns new EHR systems, and collaborates with the team on the design, development, and implementation of system enhancements and workflows.

Requirements

• 1–3 years of experience working in behavioral health environment
• Knowledge of behavioral health terminology and healthcare workflows.
• Strong technical troubleshooting and problem-solving skills.
• Proficiency in data entry and database management.
• Excellent communication and training abilities.
• Understanding of HIPAA and data security standards.
• Accurately prepare written business correspondence that is coherent, grammatically correct, effective, professional and engaging
• Understand basic Internet and client/server architectures
• Understand how various issues affect each other and the outcome of projects
• Effectively communicate with team members and contribute appropriately to conversations

Nice To Haves

• Candidates with demonstrated interest in computer systems and technology—such as completion of relevant courses or certifications—are strongly encouraged.

Responsibilities

• Learn and adapt to new EHR systems, actively participating in design, development, and implementation of system enhancements and workflows.
• Collaborate with clinical teams to understand their needs and workflows, ensuring the new system supports efficient and accurate patient care processes.
• Assist in quality assurance testing and performance validation of the new EHR system to ensure reliability, compliance, and user satisfaction.
• Support project activities by helping manage resources according to schedules, reinforcing deadlines, and applying project standards.
• Help document report projects and changes to existing reports and contribute to developing guidelines for report standardization.
• Provide general support to staff as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees