Educational Technician 4 12M Student Information Services

Omaha Public Schools•Omaha, NE

1d•Onsite

About The Position

A position on the Quality Assurance Team involves creating, updating, and monitoring student households; assisting the Placement Office with student enrollment; and maintaining records for accuracy related to State Reporting. A position on the Student Records Management Team in Student Information Services involves responding to requests for records in person, on the phone, or electronically, in compliance with the Family Educational Rights and Privacy Act (FERPA). It also includes the manual processing and digital archiving of cumulative folders and other student records. Confidentiality of all student records is required by FERPA and by district policy.

Requirements

High School diploma or GED required.
Ability to discern and triage the priority level of varying tasks and communicate with stakeholders regarding how the priority level is determined.
Ability to clearly communicate processes and procedures.
Previous office experience dealing with student records and dealing with the public and district staff in person, on the phone, and via email.
Ability to complete tasks using complex reasoning skills.
Exceptional attention to detail.
Ability to interpret and carry out written and oral instructions and procedures.
Proficient and accurate keyboarding skills for data entry of student records.
Exceptional organizational skills.
Outstanding attendance and prior work record.
Ability to work independently and to meet demanding work schedules.
Ability to work cooperatively and maintain positive, harmonious working relationships with fellow staff members to promote a team approach.
Ability to communicate in person with the public and school personnel using tact and courtesy.
Ability to maintain strict confidentiality of information in compliance with FERPA.
Use of Microsoft Office applications, with significant use of Word, Excel, Teams, and Outlook (calendar and email).
Ability to retrieve records from web-based applications.
Obtaining and providing verification of all licenses, certificates, and other requirements for the position (e.g., Paraprofessionals obtaining “Highly Qualified status,” etc.), as identified and maintaining all licenses, certificates, and requirements for your position throughout employment.
A background check which demonstrates to OPS that background is acceptable for the position.
Verification of U.S. citizenship or legal authorization to work in the United States.
Successful completion of a pre-employment drug test (if required for position offered).
Successful completion of a tuberculosis skin test (if required for position offered).
Successful completion of a pre-employment medical examination to determine ability to safely and effectively perform the essential functions of the position.

Nice To Haves

Experience with Infinite Campus (the student information system for the Omaha Public Schools) is highly preferred.
Knowledge of the Infinite Campus student information system is preferred.
Ability to speak Spanish, preferred.
Knowledge of Adobe Pro is preferred.

Responsibilities

Process online enrollments in Infinite Campus.
Create students, parents, staff, and other persons in Infinite Campus.
Create and modify complex household structures.
Enroll students in schools and programs using the state-mandated setup.
Maintain and update address data in Infinite Campus, including zip+4, block, tract, location, and school district, using SchoolSearch county assessor websites and USPS information.
Using ad hoc queries and custom reports, identify and correct inaccurate data.
Read and understand legal documents in conjunction with guardianship updates.
Provide technical support via phone and email to school secretaries and other school staff regarding Infinite Campus and SIS processes.
Retrieve data from the Nebraska Dept of Education (NDE) and Health and Human Services website for the updating of students in the foster care system and exempt school program.
Monitor the location and distribution of student records across all past OPS student information systems, including paper, mainframe, SASI, and Infinite Campus.
Investigate, collect, review, and redact records for public records requests and subpoenas related to student educational records, including email communication.
Prepare records for document storage and for the release of records using Tools in Adobe Pro.
Scan and upload files into the student information system and the archival records system.
Have working knowledge of the Family Education Rights and Privacy Act (FERPA) and the Nebraska Public Records Act.
Work with the public in person, via email, and via telephone to provide student records, verifications, duplicate diplomas, and work permits.
Use ad hoc queries and custom reports to produce student lists for school photographers, community partners, and the military.
Performs other related tasks as assigned by supervisor and other central office administrators as designated by the Superintendent.