Education Technology and Instructional Specialist

Govcio LLC

8h•$65,000 - $70,000•Onsite

About The Position

GovCIO is currently hiring for an Education Technology and Instructional Specialist to provide JSOU with educational support services with emphasis on military studies. This position will be located in Tampa, FL and will be a fully onsite position. Responsibilities The Education Technology and Instructional Specialist provides hands-on educational technology and instructional support to JSOU faculty and staff, with a focus on military studies and professional military education. This role designs, manages, and sustains digital learning environments and courseware that support JSOU’s academic mission. The position requires close coordination with faculty, instructional designers, IT staff, and academic leadership.

Requirements

Clearance Required: Active Secret
Bachelor’s degree (BA/BS) in instructional design, educational technology, or a related field, OR Four (4) years of experience in instructional design, focusing on content analysis, design, or development
4 + years of experience working with: Course authoring tools (e.g., Adobe Captivate, Articulate Storyline), Adobe Creative Cloud, and Microsoft Office.
Applying the Instructional Systems Design (ISD) model to in-person and distance learning courses.
Managing enrollment and attendance records.
Using SharePoint and Student Information Management Systems.
Supporting military training and education systems.

Nice To Haves

Master’s degree in Instructional Design, Educational Technology, or a related discipline.
Experience supporting professional military education or military studies curricula.
Familiarity with accessibility standards and usability best practices.
Experience supporting systems in a secure or compliance-driven environment.

Responsibilities

Instructional Design and Course Development
Design and develop digital courseware, including videos, podcasts, interactive modules, and multimedia learning assets, in collaboration with faculty.
Translate instructional objectives into structured, effective course designs aligned with learning outcomes.
Advise faculty on the appropriate use of instructional technologies to enhance teaching and learning.
Format, convert, and optimize course materials for required delivery formats, including SCORM, HTML, PDF, and mobile-compatible media.
Learning Management System (LMS) Administration
Upload, organize, tag, and publish course content within the JSOU eCampus system.
Configure course schedules, enrollment settings, and student rosters.
Manage user accounts and roles, including account creation, updates, permissions, and deactivation.
Notify course directors and stakeholders upon course releases or updates.
Course Quality, Reviews, and Launch Support
Review and audit course content for accuracy, usability, accessibility, and formatting compliance.
Conduct link validation, media playback testing, and functionality checks.
Support preparation and execution of course reviews, including Education Review Boards (ERBs) and Department Review Boards (DRBs).
Coordinate pilot course launches, collect feedback, resolve issues, and implement revisions.
System Operations and User Support
Provide Tier 1 support for faculty and students experiencing access, system, or functionality issues.
Assist with registration and resolve login or enrollment problems.
Monitor system performance and coordinate routine updates, patches, and backups with IT support.
Report, track, and assist in restoring service outages and resolving technical issues.
Data Security, Compliance, and Risk Management
Ensure secure handling of student and faculty data in accordance with DoD and institutional requirements.
Archive, back up, or remove content as directed.
Support cybersecurity measures, system audits, and risk assessments to ensure data integrity and platform compliance.
Analytics, Reporting, and Continuous Improvement
Track and analyze course engagement, system usage, and user activity.
Generate reports and present findings in clear, visual formats for leadership and stakeholders.
Collect and analyze user feedback to inform ongoing improvements to platforms, tools, and support processes.
Faculty Engagement and Innovation
Facilitate communication between faculty, instructional design, IT, and student services.
Lead faculty onboarding sessions and provide training on educational technologies and systems.
Support faculty professional development in instructional technology best practices.
Research, evaluate, and recommend emerging instructional technologies aligned with JSOU’s mission.
Design, test, and support pilot programs and system upgrades.