Education Program Manager

Mass General Brigham•Boston, MA

2d•Onsite

About The Position

The Education Program Manager at Mass General Brigham’s Office of Clinical Research (OCR) leads the strategic development, implementation, and oversight of educational and training programs that support clinical research staff, investigators, and trainees. Aligned with OCR’s mission to enhance the quality, efficiency, and impact of clinical research, this role contributes to a robust educational infrastructure that serves a large and diverse research community through over 200 annual courses and thousands of participants. In collaboration with the Executive Director, the role designs and maintains a comprehensive, competency-based curriculum that reflects best practices in instructional design, as well as evolving regulatory and industry standards. The role partners closely with instructional designers, education coordinators, application specialists, and subject matter experts to develop, deliver, and continuously improve engaging live and online learning experiences, including courses, webinars, workshops, and conferences. The role is responsible for proactively identifying gaps, emerging trends, and workforce needs in clinical research education, and translating these insights into innovative programming. Additional responsibilities include curriculum planning and mapping, course development, program promotion, learner assessment, and evaluation of program effectiveness through feedback and performance metrics. The role also supports operational and administrative functions such as enrollment tracking, course logistics, annual reporting, and resource planning. This position requires strong strategic thinking, collaboration across multidisciplinary teams, and the ability to manage complex educational initiatives. Success in this role depends on excellent communication, organizational, and project management skills, as well as adaptability to changing institutional priorities and regulatory requirements

Requirements

Bachelor’s Degree required with Masters’ degree preferred in a health-related field, clinical research, public health, education, or equivalent.
Minimum of 7 years of experience in clinical research, with at least 3 years in an educational program development role.
In-depth knowledge of clinical trial operations, GCP, IRB/Human Subjects Protection, and regulatory compliance.
Experience designing, delivering, and evaluating adult education programs.
Experience with Moodle or similar Learning Management System/s.

Nice To Haves

Professional certification (e.g., ACRP, SOCRA)
Experience in instructional design, curriculum development, or adult learning theory.
Experience with e-learning platforms and learning management systems (e.g., Canvas, Moodle, Cornerstone).
Experience in academic or healthcare research settings.
Knowledge of training evaluation models (e.g., Kirkpatrick model, ADDIE framework).

Responsibilities

Strategic development, implementation, and oversight of educational and training programs
Design and maintain a comprehensive, competency-based curriculum
Collaborate with instructional designers, education coordinators, application specialists, and subject matter experts
Develop, deliver, and continuously improve engaging live and online learning experiences
Proactively identify gaps, emerging trends, and workforce needs in clinical research education
Curriculum planning and mapping
Course development
Program promotion
Learner assessment
Evaluation of program effectiveness through feedback and performance metrics
Support operational and administrative functions such as enrollment tracking, course logistics, annual reporting, and resource planning