Editorial Production Coordinator

Guardian Careers•New York, NY

10d•$38,877 - $44,484•Hybrid

About The Position

The Guardian is a global news organization that delivers fearless, independent journalism. From breaking news and award-winning investigations, to in-depth coverage of technology, sports, film, culture and lifestyle, the Guardian offers a global view that deepens our audiences' understanding of America and the world. Headquartered in New York City, Guardian US is an entirely digital operation that seeks to engage US readers by combining the Guardian's international coverage with US voices and expertise. Core coverage areas include the climate emergency, economic and racial inequality, digital privacy and much more. Guardian US launched in 2011 and today has bureaus in New York, Washington DC, New Orleans and Los Angeles. The Guardian is an independently owned, mission-driven organization, funded by readers around the globe. It’s the talent, energy and commitment our people bring to The Guardian that make us who we are. Across our business we have some of the most creative thinkers in media and beyond: award winning journalists, cutting edge commercial teams, digital talent and more. Working closely with visual and section editors, the production coordinator will support the delivery of digital journalism across the Guardian and provide expert help and first-line support on our digital tools. This is not a video production role and does not involve filming, editing, or post-production work.

Requirements

Journalistic experience and/or production experience for a media organization
Demonstrable enthusiasm for and interest in web journalism and editorial production
Understanding and enthusiasm for The Guardian’s editorial values
Experience of working in a changing and pressurized environment
Knowledge of web production and design
Experience with digital content management systems
Delivery focused and ability to find creative solutions to problems
Able to remain calm working under pressure and to tight deadlines
Able to do routine work consistently and efficiently
Efficient, organized and good at managing priorities
Excellent attention to detail
Computer skills, including CMS. Web design skills desirable
Strong interpersonal and effective communication skills, with an ability to build effective working relationships with people at all levels and in multiple time zones
Ability to give feedback to senior members of staff
Organized, tactful, able to work on own and as part of a team

Responsibilities

Manage daily flow of production requests and queries from editorial and project teams across the Guardian’s global production offices.
Troubleshoot technical problems that impact on editorial production; escalate these when necessary; and to manage communication about production issues across the organization.
Assist and advise on digital best practices across the Guardian's platforms, supporting production desks internationally in upholding editorial standards.
Work closely with product and engineering teams to help improve the production system and editorial tools.
Complete local production tasks for Guardian US as directed by Guardian US editors. For example, support the visuals team with uploading images, photo research and creating composite images.
Assist each global news desk with production tasks associated with major breaking news stories.
Assist with the creation of visual materials including videos, podcasts, quizzes, galleries, polls, competitions, charts, cartoons, graphics, maps and bespoke multimedia pieces.
Assist with quality assurance and testing of Guardian interactive projects, including page weighting, bugs and general user experience.
Run areas of the network not assigned to individual teams, and to edit section fronts at times when the section editors are not available.
Assist with the packaging and arrangement of Guardian stories and features.
Coordinate the correct tagging of content on theguardian.com.
Respond to queries and requests from the readers' editor, the legal team, managing editors and the syndication department.
Process takedowns and corrections in a timely and transparent manner, and to maintain the integrity of the Guardian's digital archive.
Advise on the production of advertising features and sponsored material, and to liaise between commercial and editorial departments so as to ensure consistent best practice.
Work with IT departments and third parties to diagnose and respond to technical issues.
Assist with the creation and delivery of Guardian newsletters, social media content and other off-platform material.
Provide production training for production personnel and to maintain user documentation on tools, the front end and external platforms.
Represent the Central Production team and build effective working relationships with colleagues globally.

Benefits

Vacation leave (to be prorated based on part-time schedule)
Unlimited sick time
Free Headspace subscription for you and your family members(Headspace is a company that offers evidence-based meditation and mindfulness tools, mental health coaching, therapy, psychiatry, and EAP services)
401(k) Match
Subsidized healthcare coverage including medical, vision, and dental
Medical and Dependent Flexible Spending Accounts
Generous parental leave with 100% pay
Long Term and Short Term Disability insurance
Life insurance
Commuter benefits
Work/Life balance: Flexible hybrid schedule