EDI Manager

Watts Water Technologies•Andover, MA

1d•$110,000 - $135,000•Remote

About The Position

We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead. Watts will embark on a significant multi-year transformation endeavor – a major ERP implementation with six major value streams including O2C (order-to-cash), S2P (source-to-pay), I2D (inventory-to-deliver), F2P (forecast- to-plan), P2P (plan-to-produce) and R2R (record-to-report). We are looking for a highly motivated, dedicated, and talented individual to join our team as a ERP Manager. Leading and Managing all Electronic Data Interchange (EDI) operations, ensuring seamless integration between SAP S/4 Hana and IBM Sterling. This role is responsible for designing, implementing, and maintaining EDI processes that support business transactions with trading partners, leveraging SAP ICOS and IBM Sterling Van capabilities. This role will report to the Global ERP Director. This is a remote position with 50% travel to Andover, MA and our production sites. The ideal candidate will reflect a mix of strong functional and technical proficiency, application maintenance ownership, and the ability to work effectively to provide very responsive support to this global application.

Requirements

Bachelor’s degree in business or computer science
Minimum of 7+ years in EDI Management, with at least 3 years in SAP and IBM Sterling Environment
Experience in SAP, SAP S/4, and SAP EWM
Strong hands-on experience with IBM Sterling
Deep understanding of EDI standards (ANSI X12, EDIFACT) and message types (850, 855, 856, 810)
Experience with requirements gathering configuration, testing, and training
Guide and coach technical teammates on functional aspects and assess development to ensure consistency with initial design
Ability to multi-task, working on more than one issue simultaneously with a high degree of independence
Project management skills in planning, tracking, reporting and risk mitigation; excellent organization and planning skills
Ability to influencing decisions balancing among business objectives, EDI standard functionalities, development efforts and change management needs
Positive attitude and comfortable managing ambiguity and conflict
Excellent verbal and written communication skills and comfortable interfacing with the business and IT leaders on a regular basis

Nice To Haves

Experience in process transformation for a global company
Experience in ERP implementations and influencing project management team and key stakeholders
Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.
Punctuality and dependability.
Ability to be flexible and adapt to changing work priorities and stressful conditions.
Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
Maintain productive and collaborative relationships with other Watts employees.
Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Responsibilities

Strategy & Leadership Define and execute the EDI roadmap aligned with enterprise ERP strategy. Manage a team of EDI analysts and coordinate with SAP functional and technical teams.
Integration Management Oversee EDI interfaces between SAP and IBM Sterling, including inbound and outbound transactions (e.g., 850, 855, 856, 810 ANSI X12 formats). Ensure proper mapping and transformation of IDOCs (ORDERS05, INVOIC02) via CPI/BTP middleware. Experience working with third party vendors for EDI certifications
Operational Excellence Monitor and troubleshoot EDI transactions, resolve failed IDOCs, and maintain partner profiles. Implement error-handling procedures and performance optimization for real-time and batch processes.
Compliance & Standards Maintain adherence to EDI standards (ANSI X12, EDIFACT) and corporate security requirements. Ensure accurate trading partner setup and data governance.
Vendor & Stakeholder Management Liaise with IBM Sterling support and SAP teams for upgrades, patches, and new implementations. Collaborate with business units to onboard new EDI customers and manage communication protocols.
Develop knowledge/competency in super users and subject matter experts throughout the business; ensure instructional materials are accurate; provide subject matter expertise for end-user training delivery
Keep up to date on industry trends and innovations, changes in O2C business functions, and future SAP development for their respective process areas or functional area
Support business users in the delivery of end-user training and prepare business for the solution deployment and transition
Full understanding of the landscape of Watts different sites to properly evaluate end-to-end solution deployment and alternatives. Develop deployment plans and support site go-live Hypercare.