EDI Load Coordinator

Melton Careers•Tulsa, OK

1d•Onsite

About The Position

This position is located within a fast-paced Operations environment processing EDI tenders, managing multiple Transportation Management Systems and assisting the Territory Account Managers and Special Accounts Manager with load solicitation, entry and updates. This role is in office Monday-Friday 7am-4pm. Essential Duties and Responsibilities: include the following. Other duties as assigned.

Requirements

High school diploma required, college degree preferred.
2 years customer service experience in a fast paced environment.
Transportation experience preferred.
Must have working knowledge of Microsoft Office (Outlook and Excel specifically).
Experience with AS400 preferred.
Must be able to communication clearly, handle stressful situations and pay close attention to detail.
Must also be able to work and perform as a team player.

Nice To Haves

college degree preferred.
Transportation experience preferred.
Experience with AS400 preferred.

Responsibilities

Assess loads offered for acceptability – equipment type, driver requirement, dimensions, length of haul/day of week
Respond to and process electronic and manual load tenders
Enter loads with zero defect, in timely manner
Communicate quickly and accurately with all Territory Account Managers as loads are offered
Schedule pick up appointments on various Transportation Management Systems
Monitor and manage communications with multiple Transportation Management Systems
Manage electronic load cancellations and communicate changes immediately to appropriate Territory Account Manager
Close loads in various Transportation Management Systems
Provide Territory Account Managers with dimensions for all over dimensional loads
Update OD and detention charges on various Transportation Management Systems
Update shared documents when customers are transitioned to EDI or changes/updates made – EDI Book of Codes and Website Login spreadsheets specifically
Prioritize quickly and effectively which tenders require immediate response
Communicate often and well to ensure priority loads managed by other iTech Coordinators are entered timely