Load Planning & Logistic Coordinator
About The Position
Why work with us? Proven people. Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers. Proven process. Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions. By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs. Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization. Proven results. More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results. 95% client satisfaction rate – measures client satisfaction vs. expectations. Our clients have worked with us for over 10 years , on average. BTI Solutions counts 4 Global Telecommunication companies as clients. Client referrals are BTI Solutions’ largest source of new clients. Google Review 4.4, Facebook Review 4.8 Load Planning & Logistic Coordinator Key Responsibilities Daily Load Coordination Assist in building and assigning outbound and inbound shipments in our TMS system Enter and verify shipment data with high accuracy Help optimize load planning based on delivery schedules and capacity Monitor shipment status and update internal systems in real time Communication & Customer Support Communicate with carriers, warehouse teams, and customer service regarding scheduling and shipment updates Respond to delivery inquiries and provide timely updates Support issue resolution for delays, appointment changes, or documentation discrepancies Act as a bridge between operations and customers to ensure smooth communication Systems & Data Management Perform consistent, accurate data entry across TMS, SAP, and tracking systems Verify Bills of Lading (BOL), PODs, and appointment confirmations Maintain clean and organized digital records Update shipment tracking and visibility platforms Performance Support Help track key performance metrics (on-time pickup/delivery, load accuracy, etc.) Identify discrepancies or gaps in shipment data Support process improvement initiatives Qualifications Required 0–2 years of experience in logistics, dispatch, warehouse coordination, customer service, or data entry Strong attention to detail and ability to work with high-volume data Comfortable using Excel and web-based systems Strong communication skills (email + phone) Ability to multitask in a fast-paced environment Organized and dependable Preferred (Not Required) Experience in logistics, transportation, or warehouse operations Familiarity with TMS systems or SAP Experience working with carriers or customer accounts
Requirements
- 0–2 years of experience in logistics, dispatch, warehouse coordination, customer service, or data entry
- Strong attention to detail and ability to work with high-volume data
- Comfortable using Excel and web-based systems
- Strong communication skills (email + phone)
- Ability to multitask in a fast-paced environment
- Organized and dependable
Nice To Haves
- Experience in logistics, transportation, or warehouse operations
- Familiarity with TMS systems or SAP
- Experience working with carriers or customer accounts
Responsibilities
- Assist in building and assigning outbound and inbound shipments in our TMS system
- Enter and verify shipment data with high accuracy
- Help optimize load planning based on delivery schedules and capacity
- Monitor shipment status and update internal systems in real time
- Communicate with carriers, warehouse teams, and customer service regarding scheduling and shipment updates
- Respond to delivery inquiries and provide timely updates
- Support issue resolution for delays, appointment changes, or documentation discrepancies
- Act as a bridge between operations and customers to ensure smooth communication
- Perform consistent, accurate data entry across TMS, SAP, and tracking systems
- Verify Bills of Lading (BOL), PODs, and appointment confirmations
- Maintain clean and organized digital records
- Update shipment tracking and visibility platforms
- Help track key performance metrics (on-time pickup/delivery, load accuracy, etc.)
- Identify discrepancies or gaps in shipment data
- Support process improvement initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
