Ecosystems Manager / Web Admin

Contrarian Thinking • Austin, TX

39d • Onsite

About The Position

We're seeking a highly organized professional who can serve as the backbone of our ecosystem infrastructure. This multifaceted role combines agile project management, web administration, and enterprise-wide data governance. You'll be the person who ensures our digital ecosystem runs smoothly – from sprint execution to website maintenance to keeping our data organized across every platform we use.

Requirements

• 3+ years of experience in operations, project management, or data governance roles
• Demonstrated ability to bring order to chaotic systems and maintain organizational standards
• Proven experience with Jira for project tracking and workflow management
• Strong hands-on experience with WordPress (theme customization, plugins, site maintenance)
• Working knowledge of Webflow (design implementation, CMS management, interactions)
• Experience working with product development teams through full sprint cycles
• Comfort navigating multiple enterprise platforms (file storage, CRM, document management systems)
• Exceptional organizational skills and attention to detail
• Excellent communication skills and ability to enforce standards diplomatically

Nice To Haves

• Experience with HubSpot CRM organization, custom properties, and workflow management
• Familiarity with Dropbox Business, Google Drive, or similar file management at scale
• Background in data governance, information architecture, or knowledge management
• Active interest in and experience with AI tools for productivity, automation, and data organization
• Scrum Master certification (CSM, PSM, or equivalent)
• Experience with process documentation and creating SOPs
• Understanding of data privacy and compliance considerations

Responsibilities

• Facilitate daily standups, sprint planning, retrospectives, and sprint reviews
• Maintain and optimize workflows in Jira, ensuring clean backlog management and accurate sprint tracking
• Remove blockers and foster collaboration across product development teams
• Coach team members on agile methodologies and continuous improvement practices
• Track sprint velocity, burndown charts, and team metrics to drive performance
• Coordinate with product owners to refine user stories and manage dependencies
• Manage and maintain websites built on WordPress and Webflow platforms
• Implement design updates, content changes, and functional enhancements
• Monitor site performance, uptime, and security across all web properties
• Troubleshoot technical issues and coordinate with developers when needed
• Manage DNS configurations, hosting environments, and third-party integrations
• Ensure cross-browser compatibility and mobile responsiveness
• Maintain documentation for web systems and processes
• Serve as the data steward for our entire digital ecosystem (Dropbox, HubSpot, DocuSign, Jira, and all connected platforms)
• Audit, organize, and maintain file structures, naming conventions, and data hygiene across all systems
• Establish and enforce organizational standards for data management and documentation
• Create and maintain data flow maps showing how information moves through our systems
• Identify redundancies, orphaned data, and opportunities for consolidation
• Implement and monitor data retention policies and archival processes
• Build documentation and SOPs for how teams should use and maintain each platform
• Conduct regular system audits to ensure compliance with organizational standards
• Serve as the go-to person for "where is X stored?" and "how do we organize Y?"

Benefits

• 100% Company-paid health, dental, and vision for all full-time Crew Members with an option to add any dependents.
• Unlimited PTO Policy (with approval from your Direct Support) + 8 paid US holidays
• On-time direct deposit pay 2x/month
• Option to enroll in a 401(k) plan via Accrue with competitive match options
• Learn expert deal-making and how to buy businesses with 100% free access to all of our courses and our flagship Contrarian Community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees