Ecosystems Manager / Web Admin

Contrarian Thinking-posted about 21 hours ago

Full-time • Mid Level

Onsite • Austin, TX

11-50 employees

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We're seeking a highly organized professional who can serve as the backbone of our ecosystem infrastructure. This multifaceted role combines agile project management, web administration, and enterprise-wide data governance. You'll be the person who ensures our digital ecosystem runs smoothly – from sprint execution to website maintenance to keeping our data organized across every platform we use.

Flex (10%)
Scrum Master (30%): Facilitate daily standups, sprint planning, retrospectives, and sprint reviews
Maintain and optimize workflows in Jira, ensuring clean backlog management and accurate sprint tracking
Remove blockers and foster collaboration across product development teams
Coach team members on agile methodologies and continuous improvement practices
Track sprint velocity, burndown charts, and team metrics to drive performance
Coordinate with product owners to refine user stories and manage dependencies
Web Administration (30%): Manage and maintain websites built on WordPress and Webflow platforms
Implement design updates, content changes, and functional enhancements
Monitor site performance, uptime, and security across all web properties
Troubleshoot technical issues and coordinate with developers when needed
Manage DNS configurations, hosting environments, and third-party integrations
Ensure cross-browser compatibility and mobile responsiveness
Maintain documentation for web systems and processes
Data Operations & Systems Coordination (30%): Serve as the data steward for our entire digital ecosystem (Dropbox, HubSpot, DocuSign, Jira, and all connected platforms)
Audit, organize, and maintain file structures, naming conventions, and data hygiene across all systems
Establish and enforce organizational standards for data management and documentation
Create and maintain data flow maps showing how information moves through our systems
Identify redundancies, orphaned data, and opportunities for consolidation
Implement and monitor data retention policies and archival processes
Build documentation and SOPs for how teams should use and maintain each platform
Conduct regular system audits to ensure compliance with organizational standards
Serve as the go-to person for "where is X stored?" and "how do we organize Y?"

3+ years of experience in operations, project management, or data governance roles
Demonstrated ability to bring order to chaotic systems and maintain organizational standards
Proven experience with Jira for project tracking and workflow management
Strong hands-on experience with WordPress (theme customization, plugins, site maintenance)
Working knowledge of Webflow (design implementation, CMS management, interactions)
Experience working with product development teams through full sprint cycles
Comfort navigating multiple enterprise platforms (file storage, CRM, document management systems)
Exceptional organizational skills and attention to detail
Excellent communication skills and ability to enforce standards diplomatically

Experience with HubSpot CRM organization, custom properties, and workflow management
Familiarity with Dropbox Business, Google Drive, or similar file management at scale
Background in data governance, information architecture, or knowledge management
Active interest in and experience with AI tools for productivity, automation, and data organization
Scrum Master certification (CSM, PSM, or equivalent)
Experience with process documentation and creating SOPs
Understanding of data privacy and compliance considerations

100% Company-paid health, dental, and vision for all full-time Crew Members with an option to add any dependents.
Unlimited PTO Policy (with approval from your Direct Support) + 8 paid US holidays
On-time direct deposit pay 2x/month
Option to enroll in a 401(k) plan via Vestwell with competitive match options
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