Ecommerce & Marketing Content Specialist
About The Position
At Circuit Board Medics, we believe every customer interaction shapes our reputation. We’re seeking an Ecommerce & Marketing Content Specialist to strengthen our online presence through engagement with customers across platforms as well as managing our product listings and web content to ensure clear communication. In this role, you will be responsible for both creating clear, accurate customer-facing content and managing our ecommerce presence across multiple platforms, including BigCommerce, Amazon, and eBay. The position requires a balance of strong writing ability and technical execution, ensuring that our messaging and product listings are consistent, informative, and aligned with our brand. The role combines content creation with hands-on management of product listings and web content. This includes writing and refining product descriptions, supporting email and blog content, and maintaining accurate, high-quality listings across all sales channels and social media platforms. In addition to day-to-day responsibilities, this role is expected to identify opportunities for improvement actively. This includes refining how we communicate with customers, improving listing quality and structure, and making recommendations that enhance clarity, consistency, and the overall customer journey.
Requirements
- Strong writing and communication skills
- High attention to detail
- Ability to manage both creative and technical tasks
- Comfortable working across multiple systems and platforms
- One year of experience creating both creative and technical customer-facing content for an ecommerce business
Nice To Haves
- Experience with ecommerce platforms (BigCommerce, Amazon, eBay)
- Basic HTML/CSS knowledge
- Familiarity with SEO and digital marketing tools
Responsibilities
- Write and manage: Email campaigns, Blog content, Product descriptions, Video Scripts
- Create and update product listings across BigCommerce, Amazon, and eBay
- Manage and respond to social media interactions and customer messages
- Optimize content and listings for SEO and conversion
- Perform basic website updates and troubleshooting
- Collaborate with internal teams to ensure accuracy of product and marketing content
Benefits
- Health Insurance - eligible 1st of the month after hire
- Voluntary Benefits - dental, vision, short-term and long-term disability, life insurance
- Paid time off - 2 weeks per year
- Paid holidays - 8 days per year
- Stable Hours - Monday - Friday, days
- 401(k) with company matching
- Parental time-off
- Adoption benefits
- Casual dress code
- Branded clothing allowance
- Free fruit
- Social outings
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
