eCommerce Manager

Chamberlain Group•Oak Brook, IL

46d•$97,700 - $157,475

About The Position

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. Chamberlain Group also includes Systems, LLC, a leading manufacturer of loading dock equipment for over 60 years, and Controlled Products Systems Group, a leading wholesale distributor of access control equipment in the U.S. Follow us on LinkedIn and Instagram.

Requirements

Bachelor’s Degree
5-8 years of experience in eCommerce/Amazon account management; experience utilizing digital and eCommerce platforms (Amazon Vendor Central/Seller Central, Amazon Sponsor Ads/AMS); vendor management experience
Strong influence and negotiation skills
Knowledge of business financial analysis and P&L management
Strategic knowledge of Amazon/eCommerce retail landscape
Project management skills
Excellent verbal and written communication skills
Ability to travel up to 30% - domestically and internationally, valid driver's license

Nice To Haves

Master’s of Business Administration
Experience with multi-faceted, large volume accounts and an understanding of industry competitors is desired
Comfortable partnering with highly technical development teams

Responsibilities

Drive sales and overall P&L impact for the Amazon business in alignment with business objectives
Manage day to day activities and relationship with Amazon retail to strengthen overall partnership and achieve mutual business goals
Forecast demand and budget to support joint business planning with the customer; identify logistical synergies
Partner with business unit teams, supply chain, channel, retail, and finance to ensure Chamberlain Group’s Amazon.com objectives are achieved
Generate and develop new business opportunities; conduct quarterly account presentation to internal and external senior leadership
Oversee Amazon.com business reporting; measure key metrics and KPIs to drive overall visibility into trends and areas of opportunity
Own and manage Amazon marketing budget and ensure ROI performance
Collaborate with internal teams to integrate Amazon specific tactics into new product development, product launches and marketing initiatives
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
Protect Chamberlain Group’s reputation by keeping information confidential
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies
Contribute to the team effort by accomplishing related results and participating on projects as needed