eCOA Implementation Project Manager

IQVIA•Durham, NC

About The Position

Ready to make an impact in clinical research? Join IQVIA as an eCOA Implementation Project Manager and help shape patient-centric trials for leading global sponsors. In this client-facing role, you’ll manage complex startup projects, collaborate with cross-functional teams worldwide, and contribute to innovations that improve patient outcomes. If you thrive in a fast-paced environment and want a career with growth opportunities, this is your chance to lead meaningful work that matters. Job Overview As an eCOA Implementation Project Manager, you will lead the startup phase of electronic Clinical Outcome Assessment (eCOA) projects, ensuring seamless delivery for sponsors and clinical teams. You’ll manage timelines, budgets, and stakeholder communications while driving process improvements and maintaining compliance with IQVIA standards. This role is highly visible, billable (85%), and critical to supporting our robust pipeline of studies for leading pharmaceutical clients.

Requirements

Bachelor’s degree in any discipline.
2–3 years of project management experience (clinical research or technology preferred).
Financial experience including managing project budgets, invoices, and financial reporting.
Ability to work independently and collaboratively.
Demonstrated ability to deliver results to the appropriate quality and timeline metrics.
Strong organizational, communication, and problem-solving skills.
Proficiency in MS Office Suite; ability to manage budgets and timelines.
Ability to establish and maintain effective working relationships with coworkers, managers, and clients.

Nice To Haves

Experience with eCOA or IRT systems.
Familiarity with JIRA and Smartsheet.
Exposure to global clinical trials and translation workflows.

Responsibilities

Lead and manage eCOA implementation projects from initiation through startup.
Create, track, and report on project timelines and deliverables.
Manage project budgets, scope changes, and invoice approvals.
Prepare and present project updates to internal teams and external sponsors.
Coordinate with global teams and vendors to ensure timely translations and configurations.
Run client meetings, take meeting minutes, and maintain clear communication.
Identify risks, troubleshoot issues, and negotiate out-of-scope work.
Maintain compliance with SOPs, policies, and quality standards.
Drive process improvement initiatives and contribute to proposal development.
Serve as a backup contact for internal Project Managers when needed.
Ensure accurate financial reporting, including tracking deliverables and invoicing.
Partner with other Project Managers to implement process improvements.
Communicate effectively with sponsors and clinical teams, including presenting timelines and status updates.
Support onboarding by collaborating with team members and mentoring new hires.
Occasionally travel for sponsor meetings (domestic or international, as needed).