EcarOne Service Coordinator

Sonic Automotive•Plano, TX

11d•$18 - $20

About The Position

EchoPark Automotive is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities! The Recon Support Admin helps ensure the overall Repair Order process by providing administrative and clerical support for the Service Department. He or she helps optimize the quality, timeliness, and record keeping for the administrative duties associated with service employees and vehicles.

Requirements

High school diploma or GED required; some post high school education or training preferred
One year of dealer-level or large facility experience preferred
Industry knowledge preferred
General knowledge of inventory control
Strong telephone, internet, and computer skills, including Microsoft Office (Word, Excel, Outlook) and the internet
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
Helpful attitude and friendly demeanor
Highly professional and dependable

Responsibilities

Open and Close internal ROs
Add and finalize RO lines as needed
Pay sublet vendors
Ensures that required documentation is complete and is in compliance with regulations and standards
Manages inbound phone inquiries and routes calls accordingly
Coordinates questions and issues with the appropriate department personnel
Provides administrative assistance as needed
Performs other duties as assigned