eBook Sales Account Manager DACH

Informa Group .

3d•Remote

About The Position

We are recruiting for a Sales Account Manager based in Germany to cover a portfolio of academic and governmental accounts in the DACH region. You will be generating new leads and maintaining existing business by developing relationships with librarians, faculty leaders and researchers. You will be covering sales of Taylor & Francis eBooks and expanding awareness of the business within a competitive trading environment. This role is open to candidates based in Germany and is home based with travel expected within the region to Customer Onsite meetings, Conferences and occasional team meetings.

Requirements

Strong relationship-building skills with the ability to engage effectively with librarians, faculty leaders, and researchers.
Ideally you will have experience in consultative selling and delivering tailored solutions to customers.
Analytical skills for interpreting sales data and maintaining accurate CRM records.
Excellent communication, presentation, and interpersonal skills.
Self-motivated with effective time management and organizational abilities.
Proficiency in CRM systems and collaboration with cross-functional teams.
Willingness to travel within the region for customer meetings, conferences, and team events.
Fluency in German and English (written and spoken).

Nice To Haves

Knowledge of the academic and governmental sectors in the DACH region is advantageous.

Responsibilities

Relationship management of a portfolio of customers, building a deep understanding of the customer, market and specific needs to provide a tailored sales service to drive the highest levels of customer service and satisfaction
Planning, scheduling and carrying out meetings with key individuals within institutional organizations to close business and other sales opportunities within DACH, using consultative selling techniques and offering bespoke and added value solutions to maximize sales opportunities.
Analyse sales figures, run reports, maintain our adoption database and communicate with colleagues in the sales, marketing and editorial departments.
Accurate and timely maintenance of CRM systems
Building and maintaining effective external and internal relationships, building an understanding of the Higher Education sales strategy across the wider business and externally where appropriate
Updating the Head of Sales with reporting on sales activities and bring to their attention any problems/challenges with recommendations for resolution.

Benefits

An excellent work/life balance with a fantastic, flexible working culture
Annual bonus scheme
35 hour working per week
25 days annual leave plus an extra day off for your birthday
German Bank Holidays (based on the federal state you are living in)
3 additional discretionary days for the holiday season at the end of the year
4 paid volunteering days each year
Informa Anywhere Scheme - work away from your usual location for up to 4 weeks per year
Share Match – Plan that matches every share purchased with two free shares
Pension scheme (supporting German private pension scheme / Betriebliche Altersvorsorge)
Employee assistance programme – offering 24/7 well-being support