eBilling Specialist – In-House Legal Department (Contract)

Atrium Works•Boston, MA

3d•$55 - $65•Hybrid

About The Position

We are seeking a detail-oriented and organized eBilling Specialist to join our in-house legal department. The eBilling Specialist will manage all aspects of the eBilling lifecycle, ensuring compliance with company billing guidelines, maintaining vendor data integrity, and serving as the primary liaison between internal stakeholders and external law firms or vendors. This role is critical in optimizing the legal department’s billing efficiency, cost transparency, and operational accuracy. This is a 6 month contract. Hybrid.

Requirements

Bachelor’s degree in Business Administration, Finance, Accounting, or a related field (or equivalent work experience).
4+ years of experience in eBilling, legal billing, or a related role, preferably within an in-house legal department or law firm.
Experience with eBilling platform CounselLink is required.
Strong understanding of legal billing processes, including timekeeper rates, matter management, and billing guidelines.
Proficiency in Microsoft Office Suite, particularly Excel, for data analysis and reporting.
Excellent attention to detail and organizational skills.
Strong problem-solving and analytical abilities.
Effective communication and interpersonal skills to collaborate with internal teams and external vendors.
Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Nice To Haves

Familiarity with legal terminology and law firm billing practices.
Experience with matter management systems and legal spend analytics.
Knowledge of compliance requirements related to legal billing and financial reporting.

Responsibilities

eBilling Management Oversee the end-to-end electronic billing process, including invoice submission, review, and approval, using the company’s eBilling platform (CounselLink).
Ensure compliance with company billing guidelines and legal department policies.
Monitor and resolve billing discrepancies, rejections, and appeals in a timely manner.
Collaborate with law firms and vendors to address billing issues and ensure accurate submissions.
Matter Creation and Management Create and manage new matters in the eBilling system upon request from attorneys or law firms.
Ensure accurate data entry of matter details, including matter type, client, responsible attorney, and billing rules.
Maintain consistent naming conventions and metadata standards to support accurate reporting and tracking.
Vendor Onboarding and Management Coordinate with Procurement and Legal Operations to onboard new law firms and vendors.
Set up and maintain vendor profiles, billing contacts, and tax information within the eBilling system.
Communicate billing guidelines, invoice formats, and system expectations to new vendors.
Accruals Collection and Management Collect and validate monthly or quarterly accrual estimates from law firms and vendors.
Timekeeper Rate Review and Management Review and process new timekeeper rate requests in the eBilling system.
Verify alignment with approved rate structures and company billing guidelines.
Primary Point of Contact and Support Act as the central point of contact for all eBilling-related inquiries from law firms, vendors, and internal users.
Provide real-time troubleshooting and escalate system or configuration issues to the eBilling platform’s support team as needed.
Maintain consistent communication between Finance, IT, and Legal Operations to ensure alignment on billing processes and issue resolution.