E-Commerce Coordinator

Maiden Home•New York, NY

1d•$65,000 - $80,000•Onsite

About The Position

Maiden Home is growing a team of forward-thinking individuals who possess unique strengths and perspectives, an innate ability to inspire their colleagues, and an eagerness to reimagine the world of luxury furnishings. As the E-Commerce Coordinator, you will be a steward of the brand by delivering best-in-class digital experiences. The role is instrumental in maintaining and up-leveling our online storefront and supporting to drive traffic to the site, which directly impacts sales and growth. A strong candidate for this role is very detail-oriented and has an eye on the larger picture. They operate efficiently and are comfortable manipulating and deploying large datasets across Maiden Home’s e-commerce ecosystem. This is a key, cross-functional role within the organization – uniting content and commerce to engage customers and drive high-converting online shopping experiences. The ideal candidate comes to the table with an intellectual curiosity that empowers them to question existing ways of working and a growth mindset that enables them to drive improvements. This is a unique opportunity to join a brand that is primed for its next stage of growth. You’ll enter a workspace that encourages innovation, creative expression, and teamwork, and your experience will be shaped by your performance, contributions, and drive. This role is on-site at our New York headquarters, located in the TriBeCa design district.

Requirements

1-2 years of professional experience at an e-commerce company.
Curiosity and a growth mindset with the instinct to seek improvement.
Outstanding attention to detail, organizational skills, and relentless follow-throug
Proven multitasking, communication (verbal and written), and collaboration skill.
Ability to prioritize and manage timelines. This role will require offsetting regular responsibilities with ad-hoc and special projects.
Works well in a dynamic team, moves with agility, and is comfortable with shifting priorities.
Very comfortable working in Excel/Google Sheets
Experience with e-commerce platforms like Shopify, Magento, Commerce Cloud is required

Nice To Haves

Experience with analytics platforms like GA4, Posthog, Northbeam is a plus
Experience with email platforms such as Klaviyo, MailChimp is a plus.

Responsibilities

Develops and executes Maiden Home’s E-commerce merchandising strategy in collaboration with the E-commerce Manager, such as defining product listing page categories, determining sort order, and assisting e-commerce content planning and production.
Ensures information and content is displayed accurately to reflect the best luxury brand and site experience to customers and trade members across the website and additional digital properties.
Project Manages e-commerce operations, overseeing e-commerce data and content collection, organization, and publishing for all product launches and site updates
Operates as a key collaborative partner, overseeing and executing cross-functional initiatives.
Performs regular monitoring, maintenance, and cleanup of the website to maintain active products and collections and identify and resolve site bugs, flow issues, and UX areas of improvement by refining current QA processes and procedures for the e-commerce team.
Managing, monitoring and testing a handful of performance marketing platforms such as Google, Pinterest and Meta.
Own and oversee the programmatic email calendar for ecommerce and brand campaigns; collaborating with relevant teams to develop compelling stories to drive revenue per send.
Site and growth reporting and analytics; competitive analyses to bring ideas to the team on how other luxury brands are evolving their selling online.