E-Commerce Coordinator (Ankeny North)
About The Position
Goodwill of Central Iowa is looking for an E-Commer Coordinator to assist with operations and training e-commerce employees with our values of love, kindness, and respect. Good values Good mission Goodwill of Central Iowa Perks: A competitive industry pay rate - $16/hour-$19/hour (dependent on experience) Career development opportunities PTO increases after 1 year, 2 years, and 4 years! Full benefits package including medical, dental, vision insurance, retirement plan - click here to learn more! 15% discount at our retail stores E-Commerce Coordinators identify and select high value donated goods inside Goodwill of Central Iowa (GCI) retail stores to photograph and list them for auction on various e-commerce platforms. They coach store teams to recognize trending items that should be listed for auction. This position collaborates with the E-Commerce department to maximize revenue in support of GCI’s mission.
Requirements
- Proficient in use of computers, internet browsers, and Microsoft Office Suite.
- Possess strong interpersonal skills and the ability to communicate effectively in written and verbal formats.
- Excellent organizational skills, attention to detail, and ability to prioritize work.
- Ability to perform basic math.
- Ability to work both independently and with a team effectively and flexibly.
- Must be able to pass a criminal background check and dependent adult and child abuse background check.
- High school diploma or its equivalent or currently attending high school or GED classes.
- A minimum of four (4) years of any combination of military service, high school or related full-time paid employment.
- A minimum of twelve (12) months of related full-time paid employment.
- Access to reliable transportation for regular participation in work and possess valid Iowa Driver’s License, a good driving record, insurable, and able to provide proof of personal vehicle insurance with a minimum of $100,000 per person and $300,000 per accident auto insurance liability coverage.
- Ability to occasionally carry, lift, push or pull up to 40 pounds
- Ability to consistently carry, lift, push or pull up to 20 pounds
- Ability to stand, walk, repetitively lift, push, pull, and bend for long periods of time.
- Ability to tolerate variations in work environment temperature
- Must have visual acuity to identify and determine quality of selected donations.
- Availability to work days, evenings, and weekends
- Fast-paced and highly physically active
- Variant work environment temperature
Nice To Haves
- Knowledge of antiques, collectibles, and jewelry preferred.
Responsibilities
- Sort and accurately identify donated goods that would be valuable selections for online E-Commerce auctions.
- Effectively communicate to store teams on items that are trending with online customers to drive sales.
- Ability to work independently and collaboratively on teams within our values of love, kindness, and respect.
- Accurately inventory, tag, and record donated goods for secure transfer between locations.
- Photograph items for online E-Commerce auctions using best practices.
- Prepare accurate written descriptions of saleable items to list across online platforms.
- Achieve production goals and key performance indicators (KPIs).
- Report, track, and communicate E-Commerce production and KPI metrics between E-Commerce and Retail departments.
- Greet, assist, and engage with customers to provide excellent customer service in a helpful and courteous manner.
- Safely operate a dolly, wheeled cart, pallet jack, and possibly riding or walk behind forklift.
- Assist with accepting donations and retail store production as needed using GCI’s donated goods retail processes.
- Perform other duties as assigned.
Benefits
- A competitive industry pay rate - $16/hour-$19/hour (dependent on experience)
- Career development opportunities
- PTO increases after 1 year, 2 years, and 4 years!
- Full benefits package including medical, dental, vision insurance, retirement plan
- 15% discount at our retail stores
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
