e-Billing Administrator

Wilson Elser - Business & Legal Professionals•White Plains, NY

1d•Remote

About The Position

Wilson Elser currently seeks an E-Billing Administrator to be responsible for key phases of the e-billing process, including, bill submission, follow-up on rejected items, and acceptance tracking. This exciting role offers growth and learning opportunities for a motivated recent college graduate, or individual who has professional work experience and is seeking to advance their career.

Requirements

1+ years of e-billing experience within a corporate law department or law firm
Must have experience with BillBlast
Knowledge of legal billing and Middleware systems a plus (i.e., Legal Exchange, TyMetrix 360, Legal-X, Serengeti/Legal Tracker)
Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats a plus.
Proficiency with Windows-based software and Microsoft Word, Excel and Outlook
Strong reading comprehension, analytical and problem-solving skills
Ability to exercise proper judgment
Ability to produce detailed and accurate work products
Ability to organize and prioritize work in a fast-paced and high-volume environment to meet deadlines and daily requirements.
Ability to communicate clearly and effectively, both orally and in writing with attorneys, staff, vendors and clients.
Ability to provide quality client service to both internal and external contacts, regarding matters of a routine nature.
Ability to identify issues and oversee the execution of resourceful solutions
Willingness to learn and develop new skills

Responsibilities

Execute electronic submission of client invoices via various e-billing middleware systems
Identify, troubleshoot and resolve issues that arise during the invoice submission process
Coordinate with attorneys, clients and administrative staff for resolution and maintenance tasks associated with client e-billing requirements
Clearly communicate escalated issues as needed to Supervisor, Manager and Director
Professionally liaise with team members, attorneys and upper management
Track statuses of submitted invoices to ensure payment from client
Maintain internal database of e-billed clients and their compliance requirements
Document and update reference materials for all aspects of the e-billing process as necessary
Assist with partner and client inquiries in a timely manner
Provide updates and financial analysis to attorneys, clients and administrative staff as requested
Participate in firm-wide and departmental projects and initiatives
Perform other duties as assigned