Dual Store Manager - Wolford
About The Position
Wolford is seeking talented candidates for a Dual Store Manager Opportunity for our boutiques in New York City! About the brand With a rich heritage and a global presence, we are committed to delivering exceptional quality, unmatched comfort, and a tailored customer experience. We empower our teams to exceed expectations, foster innovation, and contribute to the growth of a timeless, desirable brand. Join the brand— and help shape our future. Position Summary: We are seeking an experienced and motivated Dual Store Manager to oversee our two New York City boutiques and drive operational excellence, client engagement, and sales performance across both locations. The ideal candidate is a strategic leader with the ability to deliver results through effective delegation, cross-store coordination, and team empowerment rather than direct task management. This role requires a passion for luxury retail, strong business acumen, and a proven ability to develop high-performing teams while ensuring brand consistency and profitability.
Requirements
- 5+ years of experience in luxury retail management, ideally multi-store or high-volume flagship.
- Proven track record of achieving sales goals and developing high-performing teams.
- Exceptional leadership, communication, and clienteling skills.
- Strong business acumen and analytical capabilities.
- Availability to work a flexible schedule including weekends and holidays as needed.
Responsibilities
- Demonstrates strong multi-unit management capability, ensuring both stores operate cohesively while tailoring strategies to each market’s client base and performance goals.
- Oversee the performance, operations, and profitability of two NYC locations.
- Recruit, onboard, and retain a high-performing sales team in accordance with HR guidelines.
- Set monthly individual sales targets and drive performance through ongoing coaching and development.
- Lead by example through active presence on the sales floor, delivering best-in-class customer service.
- Address performance and behavioural issues in collaboration with Human Resources and in line with company policies.
- Conduct regular performance evaluations and foster a culture of accountability and growth.
- Organize and execute the annual inventory stock take.
- Analyze sales trends and identify market opportunities for growth and client acquisition.
Benefits
- Become a brand ambassador for the brand and join a global luxury fashion house.
- Competitive salary and 401(k) with company contribution.
- Medical, dental, and vision insurance.
- Paid vacation, personal, and sick time.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
