Caesars Sportsbook Dual Rate Supervisor (Horseshoe Bossier) Full Time
About The Position
JOB SUMMARY AS RACE SPORTSBOOK WRITER: Provides excellent service to customers who place a bet in the Sportsbook area. Ensure that all customers understand the various types of wagers, displays patience with novice customers, and engages in friendly conversations with all customers. Processes all cash transactions quickly and accurately. Provides excellent service to customers who place a bet in the Sportsbook area. Ensure that all customers understand the various types of wagers, displays patience with novice customers, and engages in friendly conversations with all customers. Processes all cash transactions quickly and accurately. WHEN FUNCTIONINGAS RACE SPORTSBOOK WRITER: Greets customers; inputs betting information into computer; prints ticket; accepts money and gives ticket and change to customers. Accurately maintains bank. Verifies winning tickets. Handles and solves any concerns and questions by customers. Explains wagering information when needed. Maintains and updates betting boards or Televisions for customers to view. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. JOB SUMMARY AS RACE SPORTSBOOK SUPERVISOR: Responsible for assisting Sportsbook Manager in the day to day operations of the Sportsbook, be a brand ambassador for Caesars Entertainment, provide excellent customer service, Coach employees, and ensuring compliance with all departmental policies and procedures. WHEN FUNCTIONINGAS RACE SPORTSBOOK SUPERVISOR: Supervises all wagering policies of the Race & Sportsbook Ensure all AML & Title 31 procedures are followed and tracked accurately. Supervises the function of all personnel in Sportsbook Operation insuring maximum productivity. Coaches, guides and instructs personnel in the proper performance of duties. Ensure Betting limits guidelines are followed. Remains aware of legislative action affecting business opportunities. Insures customer recognition and development are foremost duties for all personnel, using tools available appropriately. Ensures that departmental procedures conform to all regulatory requirements and provide maximum security for the company’s assets. Assures facilities and equipment are available and functioning properly. Resolve any disputes by following posted house rules and working with local regulatory bodies to ensure compliance.
Requirements
- Sports enthusiast
- Excellent interpersonal and communication skills with guests and employees
- Excellent verbal and written skills in English
- Ability to analyze financial statements
- Ability to explain wagering to new guests
- Ability to plan and execute departmental budget
- Excellent organizational skills
- Able to obtain a MS gaming license
- High school diploma or equivalent required
- Must be a minimum of 21 years of age
Nice To Haves
- 2 years supervisory experience preferred
- College education with Financial or Business background preferred
Responsibilities
- Greets customers
- Inputs betting information into computer
- Prints ticket
- Accepts money and gives ticket and change to customers
- Accurately maintains bank
- Verifies winning tickets
- Handles and solves any concerns and questions by customers
- Explains wagering information when needed
- Maintains and updates betting boards or Televisions for customers to view
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies
- Supervises all wagering policies of the Race & Sportsbook
- Ensure all AML & Title 31 procedures are followed and tracked accurately
- Supervises the function of all personnel in Sportsbook Operation insuring maximum productivity
- Coaches, guides and instructs personnel in the proper performance of duties
- Ensure Betting limits guidelines are followed
- Remains aware of legislative action affecting business opportunities
- Insures customer recognition and development are foremost duties for all personnel, using tools available appropriately
- Ensures that departmental procedures conform to all regulatory requirements and provide maximum security for the company’s assets
- Assures facilities and equipment are available and functioning properly
- Resolve any disputes by following posted house rules and working with local regulatory bodies to ensure compliance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
