Dual Enrollment Specialist

Tennessee Board of Regents•Elizabethton, TN

3d•Onsite

About The Position

This is a full-time administrative support position reporting to the Dual Enrollment Coordinator and providing admissions and academic support for Dual Enrollment students.

Requirements

High school diploma with experience, Technical Diploma, or associates required; bachelor’s degree preferred.
Minimum of three (3) years of full-time experience in an office or customer service environment; experience in higher education preferred.
Banner experience preferred.
Thorough knowledge and demonstrated experience using multiple business software applications including Adobe, Word, Excel, and other MS Office applications.
Ability to tactfully and effectively communicate with the public, employees, and students at all levels.
Demonstrated ability to consistently meet deadlines and submit accurate reports with close attention to details.
Demonstrated experience of time management and organizational skills.
Ability and willingness to maintain confidentiality.
Ability and willingness to work independently and as part of a team in a fast-paced office environment.
Ability to organize and prioritize multiple projects at once with minimal direct supervision.
Ability to read and interpret policies, regulations, and manuals.
Ability to design and maintain record-keeping systems.
Valid driver’s license and ability to travel locally on a regular basis.

Nice To Haves

Banner experience preferred.
Minimum of three (3) years of full-time experience in an office or customer service environment; experience in higher education preferred.
High school diploma with experience, Technical Diploma, or associates required; bachelor’s degree preferred.

Responsibilities

Provides assistance for all recruiting and admissions functions including hosting tours, special events, and outside recruiting events
Provides outstanding customer service to faculty, staff, students, and the general public.
Registration of all Dual Enrolled Students
Billing for Fall/Spring per Contracts once aid has been determined/awarded
Exiting Dual Enrolled Students who are not returning in the Fall/Exiting all DE students in the Spring
Report Verification for Dual Enrolled Students attended hours vs. Bill hours
Helping with transition from Dual Enrolled student to FT student
Certify dual enrollment students with TSAC and process awards in Banner.
Results are oriented with the ability to perform multiple tasks.
Assist with state and federal dual enrollment reporting requirements.
Maintains and applies strong working knowledge of internal and external policies, guidelines, and procedures.
Assist team members when necessary to enable the success of the department.
Responsible for recording and maintaining records of site visits and instructor feedback for dual enrollment programs
Local travel as required to complete duties
May perform other duties as assigned.