Dual-Branded Sales Manager | Hyatt Place + Hyatt House
About The Position
You are a connector - a builder of relationships grounded in pono (integrity), laulima (collaboration), and kuleana (responsibility). You see every conversation as a chance to create opportunity, strengthen trust, and share the aloha spirit through your work. You are entrepreneurial in mindset and hospitality-driven at heart. You thrive on setting strategy, pursuing business with purpose, and delivering results that honor both people and place. With deep respect for community and a drive to succeed, you embody Hyatt's commitment to "care for people so they can be their best" and PM Hotel Group's mission to "inspire hospitality greatness." You bring confidence, heart, and hustle every day - and you know that great hospitality is about connection, not just contracts.
Requirements
- Minimum 3 years of progressive hotel sales experience, ideally in Hawaiʻi or island markets.
- Proven success securing Military (TLA), Government, or large Project accounts.
- Proficiency with sales systems such as Delphi, Envision, and PMS.
- Valid driver's license and reliable local mobility for sales calls.
Responsibilities
- Create and execute comprehensive sales strategies that balance immediate revenue goals with long-term stability.
- Lead proactive outreach to key accounts in Military TLA, Government, Project, Corporate, SMERF, and Sports segments.
- Maximize profitability across two distinct Hyatt brands - Hyatt Place and Hyatt House - with agility and precision.
- Build and sustain trusted relationships with military housing offices, relocation coordinators, and government agencies.
- Secure TLA certification and compliance while showcasing the property's extended-stay value proposition.
- Represent the hotels at briefings, community events, and industry gatherings with professionalism and aloha.
- Maintain a disciplined schedule of outside sales calls, site inspections, and local networking (minimum 20 per week).
- Cultivate new business with developers, project teams, associations, and local organizations driving growth in West Oʻahu.
- Strengthen the hotels' presence through genuine community engagement and visibility.
- Negotiate pricing, terms, and conditions that uphold brand standards and owner goals.
- Manage all agreements with integrity, transparency, and attention to detail.
- Coach and guide the Sales Coordinator, fostering curiosity, accountability, and growth.
- Model a culture of collaboration and celebration - one where individual effort and team wins go hand in hand.
- Analyze sales mix, pacing, and account performance to inform strategy.
- Ensure accuracy of all reporting and customer data within Delphi, PMS, and CRM systems.
Benefits
- Mentorship from seasoned leaders across both PM Hotel Group and Hyatt networks.
- Professional development through Hyatt's learning platforms, leadership workshops, and certification programs.
- Career mobility within our expanding portfolio of brands and markets - from Hawaiʻi to the Mainland and beyond.
- Competitive Rewards: Base salary range $75,000-$95,000 annually, plus bonus eligibility, comprehensive benefits, and opportunities to grow your career across both Hyatt and PM Hotel Group portfolios.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Accommodation
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
